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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Very good

7.9

based on 16463 reviews

11789 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (16463)
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Seng C. Groups Malaysia, July 10, 2015
The Berkeley Hotel Pratunam

Comfortable clean and good location
8
Clean tidy comfortable
Melvin C. Couples Malaysia, July 10, 2015
Couldn't live up to the level of 5 star

Central location, surrounded by food outlets, easy to get around
7.3
Pleasant but since it's a 5-star rated hotel, it couldn't live up to the expected standard. Customer service personnel are inconsistent in terms of level of service. Few give good assistance and smiles, but some other we have encountered seem very burdened by small request like adaptor request. Overall, if you are looking for a hotel just because of the location and comfort of the room (which lack of amenities anyway and not well lit) only and you can go by with mediocre customer experience - it could be value for your money.
Chia S. Families with young children Singapore, July 10, 2015
Nice hotel

Location is good. Hotel is clean. Friendly staff
8.3
Frances G. Solo travelers Singapore, July 10, 2015
Highy recommended stay at The Berkeley

Location, food and room comfort
8
This is my first time at The Berkeley. I find the hotel very new, services are good everywhere at the reception, dining places and coffee shop, even the Conceirge. The rooms are clean and comfortable. My short stay at the hotel was very pleasant and definitely will come back again next time in Bangkok. I will highly recommend this hotel to my friends too.
Emma H. Couples United Kingdom, July 10, 2015
Bnagkok

Clean
6.7
Iris Y. Families with older children Malaysia, July 10, 2015
excellent

location,nice enviroment,friendly staff
8.7
nice hotel...center of a lot of mall and stall for food...will be go back again.
Eleanor S. Solo travelers Australia, July 10, 2015
An oldie but a goodie

Near the shopping areas. Nice helpful staff. Interesting vintage architecture
6.7
The restaurant was very disappointing. The breakfast was expensive and not value for money. We were in the North Tower which took so long to get there you needed to take a cut-lunch and a thermos of tea. Its an old but very beautiful hotel but seems a bit empty like its best days are behind it. The staff are lovely and very helpful. Concierge were good but English was limited but were very helpful with maps and info. The room cleaning staff were lovely and very polite. We definitely did not get a 5 star feel from it but were happy considering the rate we paid. Next time we will stay closer to the skytrain. Its a bit of a walk from there and so the location is only average as far as getting around bangkok goes - better to be closer to a skytain station in our opinion.
Winny O. Families with young children Indonesia, July 10, 2015
good

near city
7.3
Good
Wei M. Groups Singapore, July 9, 2015
EXCELLENCE

Service, Location, Value for money
10
Melvin C. Families with older children Singapore, July 9, 2015
Value for money

Good location, friendly staff and clean room
8.3
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