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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 12988 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (12988)
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Wong F. Families with young children Singapore, June 30, 2015
Hotel

Location, size & cleanliness
8
General quite a good hotel,I feel that only 2 thing need to improve: 1 Distance from main tower to north tower. 2 Air-con temperature should have individual room control.
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Jose M. Families with older children Philippines, June 30, 2015
bangkok vacation with family

rooms pool food
10
When we arrived at the hotel. We were surprised how big and beautiful the hotel was. It is not a five star hotel but almost there. Location is the center of shopping. Very clean rooms. Polite staff. The bathroom is big. Aircon is very very cold. I like it. The pool at 11th floor. The oak bar is beside the pool. Serving ice cold heineken. The night market and thai street food is at the door step of the hotel. Platinum fashion mall, panthip plaza, central world and siam paragon are all 5 to 10 minutes walk. As a summary... everything about this hotel is good.
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Chwen W. Couples Malaysia, June 30, 2015
RL
5.7
Dissapointed with the level of service in particular Housekeeping. No floor mat in the bathroom after house keeping. Requested for few times but no action was being taken and the staff sounds annoyed with my several requests. In addition, after housekeeping, have to called to have new towels, toilet papers and etc toiletries. No bath tub (wanted to request for upgrading) but not allowed to do so even I agree to pay the price difference. Front desk insists to pay more because the rooms were bought through online (Agoda). After house keeping - saw a wet pillow case on the bathroom floor. I wondered if the hotel staff wash the pillow case or bed linen in the bathroom or use the pillow case or bed linen to wipe the bathroom. Shower - water cannot get out through the drainage systems. Stepped into pile of cold water every time we took shower. Its disgusting!!!!!!!!! Buffet breakfast - Have to ask the staff at the kitchen for the bacon (they kept aside in the kitchen) and when asked for more, they shown sour face. If this is the case, why provide bacon to hotel guest when we have to ask for it and be treated in unfriendly manner.
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Abubakar I. Business travelers Malaysia, June 30, 2015
very long of title.

1. condition of hotel very good 2. Location in the centre of town 3. the equipment and facilities in good funtion
8.7
price very available, but the hotel is five star.
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Joyce K. Families with young children Singapore, June 30, 2015
Poor Service

Good breakfast, big room & the night market in front of hotel
5.3
Despite my request for a clean kettle, the housekeeper returned the mouldy kettle to me. I paid extra for a deluxe room but service is poor. I have to request for toiletries as housekeeper forgot to top up on my 3rd day stay. There is no smile or greeting from staff. Need customer service training for staff. Not 5 star hotel for sure.
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Benjamin T. Groups Singapore, June 30, 2015
Good hotel

Food..shopping
7.7
Fantastic.
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Maybelline L. Groups Malaysia, June 30, 2015
Good location

Good location, comfy room and clean
6
This is not the first time I stay in The Berkeley Hotel. The stays there are quite satisfied because of the hotel location. Just a walking distance u can walk to Centralworld shopping mall and also Platinum fashion mall.
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Hui Y. Groups Singapore, June 30, 2015
Value for money

Friendly staff, big room, good location (near Pratunum market)
8.3
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Choi M. Families with young children Singapore, June 30, 2015
Value for money

Easy access, Clean and Comfort
6.3
We had stayed in Berkeley several times. But this time round was our first to put up in a Luxury Corner Suite. It is big and comfort. Except that their shower room drainage system was choked after one gone in for shower, it takes time to drain water away. Overall, our stay was a pleasant one.
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Hui J. Couples Singapore, June 30, 2015
Spacious and comfortable hotel

Service, Spacious rooms and Comfort
10
On top of the great service provided by the hotel staff (especially the bellboys), the rooms are luxurious and ideal for couples who are looking for a spacious place to rest and relax at a reasonable price. Moreover, there is a pool and an area to use computers and printing services which are convenient for online check-in for flights. The place is also strategically located near the intersection that allows easy access to Pratunam market, Platinum Mall, BIG C supermarket and Central World which provide great shopping experiences to fulfil short trips well. OVerall enjoyable stay :)
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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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