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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
9607 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (9607)
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Xinyi T. Solo travelers Malaysia, November 27, 2014
My best friend and I had an awesome stay there!

The place is always clean. The staff are polite and very helpful!
8.7
It was an awesome stay. The place is near shopping malls such as The platinum mall and right beside the hotel, there is the Palladium Mall. Besides that, there is a night market held every night! U can purchase all types of customized souvenirs like passport holder, keychain etc. And whenever u step out the hotel lobby, a staff member will ask u where u r going and he will hire a cab for u! So fast and convenient and u need not to worry getting pestered by all the other taxi drivers who charge at a higher price and not according to the taxi meter. So overall, my stay in this hotel is satisfied and awesome!
Shujuan X. Groups Singapore, November 27, 2014
Berkeley hotel review

-
5.3
We were only given one pair of slippers upon check in. However during checkout, the hotel staff questioned why there was only one pair of slippers and demanded us to pay for the "lost" slipper. Please kindly educate the housekeeping staff to make sure that all the necessary things are present in the room before checkin for the next customer.
Lance T. Couples Singapore, November 27, 2014
Good but needs improvement

Location. Clean toilets. Fully equipped hotel.
7
I stayed for 5 nights at The Berkeley Hotel. It was pretty good compared to some other hotels I have stayed for my past visits. However, they need to improve their customer service skills as I do not feel very welcome there as compared to hotel such as Amari Watergate. And you have to choose carefully who you asked to get a taxi as some of them actually colluded with the taxi drivers to get some commission. I think this reflects bad on the hotel itself and hope they could improve on this. Their hotel room was clean and tidy, which is good and a necessity for all hotel. But their water heater is inconsistent with water temperature changing up and down as you bathed. The air conditioning is too strong even though you set it at a high temperature such as 27 degree celsius (it will still reflect on the thermo as 19 degree celsius). Their gym has lockers for you to use while you work out but you will not be able to use it because it is locked with no key and even their staff don't know where the key is.
Li K. Groups Singapore, November 27, 2014
Too far the train station.

Close to Fashion Wholesale mall, night market, affordable price
7
Its a 15-20mins walk to the nearest train station, although is a 5 mins to the Platinum Fashion mall. Too big a hotel that makes it very the environment rowdy.
Arnold C. Solo travelers Philippines, November 27, 2014
Value for money

Location, room size, good breakfast buffet
7.7
The hotel is very big, like twin adjoining towers. The Pratunam night market is just right outside the hotel. The only problem is the lobby since it is always full of groups of tourists. I guess this is a preferred hotel by a lot of travel agencies. I'm gonna stay here again.
Veronica G. Families with young children Singapore, November 26, 2014
north tower not convenient for old ppl as i knew

1. got upgraded to bigger rooms to fulfill my need for inter connecting rooms. 2. clean and new. 3. professional service staff .
7.7
Stay is comfortable
Loi S. Families with older children Singapore, November 26, 2014
must improve the bathroom

foods are nice
7.7
Bathroom flooring are not in level. Always caused water rushing out from shower screen.
Rudini W. Couples Indonesia, November 26, 2014
The Berkeley Hotel

Great location, great value for money, and room comfort
8.3
Great.
Wan Z. Couples Singapore, November 26, 2014
good location, clean & comfortable

new, clean and breakfast not bad
7.7
comfortable stay, located near platinum mall and central world. Night time will hv many small stalls for u to shop. Morning opposite hotel hv small.food stalls selling breakfast to the working people which you can try. Overall a good hotel
Devin Q. Families with young children Singapore, November 26, 2014
Splendid

Comfy, Clean and Quiet
8
it was convenient to the places we were visiting and the hotel provide all that we needed

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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