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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

from 13356 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (13356)
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Teo C. Groups Singapore, November 3, 2014
great location

location, value for money
7.7
stay was gd. accept the toilet will flood when taking shower. the drain seems to choke.
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Amy P. Groups Singapore, November 3, 2014
Recommended For Good Location

Location, Nice Room, Gym
7
Overall it was a good experience. Hotel's location is great with local food stalls just at the doorstep of the hotel and near to malls. Room is clean and reasonably sized. Breakfast spread is good but can be improved. Housekeeping staff are polite and honest. Recommended for stay in Bangkok.
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Lee S. Couples Singapore, November 3, 2014
Near shopping area

spacious room and big bed. Next building is a shopping mall. opposite there are chicken rice stalls, open till late.
6
Bedsheet can be improved, saw some stains on it. wifi is not stable but staff provided router for better connection, good service. However staff at reception should provide a more lively smile when attending to guests.
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Raymond L. Groups Philippines, November 3, 2014
review

value for money luxury, service, facilities
9.3
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Joel K. Couples Singapore, November 3, 2014
5 star facilities, service must level up to match

Facilities, location, value for money
6.7
The hotel facilities were very new and well kept, but some things that were to a seasoned traveler as "expected" such as daily top up of complimentary water, soap etc, new toilet rolls, correct number of glass cups etc were not done 100%, which took the "premium" feel of the hotel a notch down. Other than that, the place was exceptionally clean and new, but the lack of some of the expected features made the experience slightly disappointing.
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Eric Y. Families with young children Singapore, November 3, 2014
room ok. but location no good.. far from mrt

near pratunam only
6.7
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Karen L. Groups Singapore, November 3, 2014
good location

location
8
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Tang Q. Groups Malaysia, November 3, 2014
NICE

NICE, LOCATION IS GOOD
10
STAFFS ARE FRIENDLY AND HELPFUL
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Priscilla T. Groups Singapore, November 3, 2014
Excellent stay at Berkeley Hotel

Comfortable bed, convenient location and spacious room
9
I enjoyed my 4 nights stay at The Berkeley Hotel Pratunam. The hotel location is walkable distance to Platinum Mall, Big C supermarket and Central World. I did not mind the slightly longer walk to Siam Square as well. At nighttime, there are street stalls that are set up just outside Palladium, which is next to the hotel. The stalls at the street opposite the hotel serve good food as well.
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Joel K. Couples Singapore, November 3, 2014
Nice hotel, not so nice hotelliers

Location, Cleanliness, Newness
7.7
The hotel is still very new, so I was really wowed when i stepped into the lobby. Everything was working in my room, lobby was fantastic, and the restaurants were all in very good condition. However, I felt that their staff were not as friendly or helpful as staff from many of the other hotels where i stayed before in Bangkok (I go 3 - 4 times a year). Certain expectations were also not met, for example, there was missing complimentary water in my room on the 1st day, and my friend's room had missing glasses (which was initially put on our hotel bill). Small things, like toilet paper rolls not replaced when only a quarter left, or haphazard arrangement of the toiletries were simple things that were missing which are typically taken for granted in such a hotel.
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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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