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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
7753 reviews

Value for Money
8.1
Location
8.6
Staff Performance
7.5
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.1
All reviews (7753)
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Chong S. Groups Malaysia, November 19, 2013
Nice hotel and big room

Nice bed, quiet.
7.7
Hei M. Groups Singapore, November 19, 2013
Very convenient

Big room, centralised and comfy
8
GREAT
Tan S. Couples Singapore, November 19, 2013
good location

location is good
8.3
Germaine S. Couples Singapore, November 19, 2013
Great location & hotel, poor service, bad view

The location is good with a wholesales shopping area connected to the hotel, the spread of the breakfast buffet is excellent though the variety does not vary much per day. The rooms are very clean as
7.7
Overall stay was good & i would go back only for the facilities of the hotel & the comfort of the rooms. The unpleasant thing about the hotel is that the female manager is not trained & had to depend largely on the others for procedures etc, which is fine actually since this is expected of a new hotel. But what vexed me the most is when she insisted that i pay up the deposit in cash just because my credit card was not the usual VISA card that she is used to. When i asked her the reason for rejecting my card, she couldn't give me a reason at all. That was when i insisted & yes, the machine accepted my card at the first try. This is a major deduction of service expected from a manager post. Another thing to note is, don't expect to get a good view just because you paid more for the North tower rooms. The view of the room is actually facing the other tower, so there is no view to shout about. Various email to contact the front desk via email for the airport transfer arrangement were never replied to as well. So the best way is not to depend on that. The WIFI connection in the room is rather poor too.
Jackie T. Couples Singapore, November 18, 2013
Upcoming hotel that can supercede big names

Price, Condition and Ease to shopping
8.3
Overall good. Only set back will be the division of 2 different towers. Hence, it will be a little troublesome if you stay in the further tower, and you need to transit between towers.
Jene T. Families with older children Singapore, November 18, 2013
very good, comfortable n like the shopping areas

neat, comfort n convenient to market
7.7
very happy..will promote the hotel to friends n relatives
Anthony R. Groups Indonesia, November 18, 2013
Enjoying the Stay

Breakfast and Big Room
7.3
The hotel is quite near to Platinum and some other Shopping Malls, but the crowd and the traffic jam are mind-blowing. More practical to walk then to take public transport. Not exactly near to the BTR. The hotel itself is like two building connected into one. It's also linked to a shopping mall, but not much to be seen there.
Junli K. Groups Singapore, November 18, 2013
Great but there's more room for improvement.

Big room, Comfy, near shopping malls.
8.3
The room was spacious and comfy, location is also great for teenagers as it's near platinum mall and other shopping mall.
Jill K. Groups Singapore, November 18, 2013
Great stay in Berkeley

Clean rooms, spacious and clean, great location
8
This was my first time staying in Berkeley and it was a great experience. The hotel looks grand with a big hotel lobby. Location was good as it is close to pratunum market. Rooms were clean and it seems to be a fairly new hotel. The breakfast so spread was good, staff were friendly. I will definitely come back again.
Stephanie C. Couples Malaysia, November 18, 2013
Amazing location, great hotel, helpful staff

Location, Concierge Desk staff, Luxurious
9.3
This hotel was the best deal I have ever gotten from Agoda, it was smack in the middle of Bangkok's major shopping district. The hotel was clean and luxuriously comfortable, well worth the price. Staff were able to help with language difficulties when hailing cabs and looking for places around Bangkok. Didn't really try any of the food because there were plenty of food stalls, restaurants and 7-11s around within walking distance. We were there during the Loy Krathong festival though, so on certain nights places shut down earlier. Still, was not a major problem. Really enjoyable stay.

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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