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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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The Berkeley Hotel Pratunam Bangkok - Entrance The Berkeley Hotel Pratunam Bangkok - Interior The Berkeley Hotel Pratunam Bangkok - Swimming Pool The Berkeley Hotel Pratunam Bangkok - Swimming Pool The Berkeley Hotel Pratunam Bangkok - The Berkeley Dining Room The Berkeley Hotel Pratunam Bangkok - Premier Room The Berkeley Hotel Pratunam Bangkok - Reception The Berkeley Hotel Pratunam Bangkok - Luxury Suite Corner The Berkeley Hotel Pratunam Bangkok - Luxury Room The Berkeley Hotel Pratunam Bangkok - Luxury Room The Berkeley Hotel Pratunam Bangkok - Luxury Suite Corner The Berkeley Hotel Pratunam Bangkok - Premier Room The Berkeley Hotel Pratunam Bangkok - Premier Family The Berkeley Hotel Pratunam Bangkok - Premier Family The Berkeley Hotel Pratunam Bangkok - Premier Room The Berkeley Hotel Pratunam Bangkok - Premier Room
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Area: Pratunam Number of Rooms: 765

Recent customer reviews

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Very good

7.9

based on
15275 reviews

10869 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (15275)
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Debbie O. Couples Malaysia, December 15, 2015
Pleasant stay in Berkeley

Rooms were clean, spacious and staff were friendly and helpful.
8.3
My stay at the Berkeley hotel pratunam was a pleasant one, with only minor complaints such as slow elevators and murky and cold swimming pools. But besides that, the rooms were clean, spacious, with a great view of the city, the toiletries given were pretty decent and the staff were friendly and helpful. Taxis were not difficult to find given the centralised location, which is another plus point. But the location of the hotel is a tad far from the nearest train station, and food was difficult to find in the surrounding areas in the morning if breakfast did not come with the room.
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Thai L. Families with young children Malaysia, December 15, 2015
Customer service is very lousy

Location and room size.
6.3
The hotel room lighting is too dim. The front office staff is very rude and not friendly and helpful. The room is booked for 4 person. 2 Adults and 2 Young children but the front office insist to charge for another person as they said the luxury room is only meant for two person. Is it Agoda given wrong information or the hotel overcharged? Disappointed with the service.
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Ng A. Business travelers Singapore, December 15, 2015
Poor Food spread.

Big Room, Staffs are friendly, Room clean.
6.7
Other than the limited food spread at breakfast and no provision of bath room slipper, i am satisfied with my short stay.
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Toon W. Groups Singapore, December 15, 2015
Berkeley pratunam stay

The location, staff helpfulness, cleanliness
9.7
I was very pleased with the stay and service rendered by the hotel staffs were prompt. They were friendly and helpful.
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Bee P. Families with older children Malaysia, December 15, 2015
OVERALL A GOOD HOTEL.

Good location, staffs very friendly and helpful and very clean
8
Value for money. Did make a comp;aint on the staff attitude. There is one morning when i had my breakfast, i one staff used his naked hand to transfer the bakery (bread). this is really no hygienic.
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Joanne H. Solo travelers Singapore, December 15, 2015
2nd stay in berkerly

The helpful staff, the modern and clean room, convenience to pratunam shopping area
8.3
Good, met my expectations
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Ming Y. Families with young children Malaysia, December 15, 2015
Feel disappointed with hotel service and cleaning

The best thing was the central location which is walking distance to Pratunum shopping mall and other shopping complex. You also can get food easily and there was always a night market in front.
5.3
3D2N stay with Berkeley with some seniors and 3years old kid. Feel abit disappointed as I have requested 2rooms which to be connected or atleast to be side by side as there were senior and kids travelling together. But we were separated from one end to another end. The rooms was small and dusty due to the carpet and furnishing a bit oldish. Very dim light in the room which makes me feel uncomfortable. Hotel swimming pool also not well maintain and the water was not clean. Nothing special with the breakfast as everyday having the same type of food. Overall, only the hotel location is a plus. Will try others hotel nearby next visit
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Sin L. Solo travelers Malaysia, December 14, 2015
Pleasant stay

Location
8
A pleasant stay but the wifi connection is really bad
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Ke M. Couples Singapore, December 14, 2015
Nice and convenient

location, amenities, value for money
8.7
It was a nice and convenient hotel, close to major shopping areas and BTS and airport rail. It was a pity they could not give us a room with a double bed, but we were given early checkin for the room with 2 singles. The aircon and hot water are sometimes hard to adjust.
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Rosalind W. Couples Singapore, December 14, 2015
My feedback

Grand Lovby, Polite Staff, Room with Bathtub
7
Room was great! Hotel was elegant and grand! Hotel staff were polite and helpful! Housekeeper was best! BUT room was too close to each other, we can hear other guest talking, laughing and worst slamming their room door for almost every night.. Didn't have a good rest during night time :( AND toilet shower curb was too shallow, water always leak out and leads to very wet floor mat.. Please review my feedback and improved on it.. Thank you.
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