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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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The Berkeley Hotel Pratunam Bangkok - Interior The Berkeley Hotel Pratunam Bangkok - Interior The Berkeley Hotel Pratunam Bangkok - Interior The Berkeley Hotel Pratunam Bangkok - Lobby The Berkeley Hotel Pratunam Bangkok - Berkeley Lounge The Berkeley Hotel Pratunam Bangkok - Berkeley Dining Room The Berkeley Hotel Pratunam Bangkok - Berkeley Dining Room The Berkeley Hotel Pratunam Bangkok - Berkeley Dining Room The Berkeley Hotel Pratunam Bangkok - Berkeley Dining Room The Berkeley Hotel Pratunam Bangkok - Interior The Berkeley Hotel Pratunam Bangkok - Swimming Pool The Berkeley Hotel Pratunam Bangkok - Swimming Pool
Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
10738 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (10738)
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Bengsiang T. Business travelers Malaysia, January 12, 2015
BKK

new, location, value
7.7
good in overall
Fatima F. Families with older children Sweden, January 12, 2015
Boring

Location
4.3
Ng B. Solo travelers Singapore, January 12, 2015
Nice hotel with good customer service

Big, Clean, assessible
9.3
Overall was good.. Hotel is big with big rooms, except that if u stay in the North tower, u need to trf lift from Main block at 11th floor. (Troublesome). Aircon is cold but fridge is not working. Activated them to check , even technician came but keep telling me fridge is ok. Ended my drinks and medicine not cold and medicine spoilt. Like the night stalls below the hotel.
Brandon C. Families with older children Singapore, January 12, 2015
My feedback after staying for 3 days

location location n location
5.3
Staff not responsive Hotel have mammy defects n room is dark Frontine staff not very friendly
Ben W. Couples Singapore, January 12, 2015
Stay at Berkeley

Location
7.3
Han W. Couples Singapore, January 12, 2015
Nice 5 star hotel

Location, Quality of rooms, Posh look.
9
Great!
Margaret W. Groups Indonesia, January 12, 2015
Super bad service maximum

Only location
4.7
Bad service from the start. I send an email to make special request and was being ignored without reply. I had a special note when I made a booking that we wanted double bed instead of twin bed and that request was being ignored as well. The staff explained that their t&c of special request is subject to availability during check in. So this is a 5-stars service is??? Really??? Hide under a disclaimer of subject to availability instead making sure giving what customer has requested when made the booking. Not only that while serving us checking the staff answered a phone infront of us and let us wait and wait and wait while we were so tired and just wanted to check in.. And the "best" part is they served without smiling. The room itself kinda old looking and the toilet is very dirty (black spot at the edge of the wall). Went to swimming pool side, wasn't impressed too. Its an old hotel and this kind of looking old and not well maintained. Overall if you ask me if I would stay there again, definitely and absolutely no. Recommend to a friend to stay there is definitely no also despite their location as they are just too lousy for the price we pay.
Candace N. Groups Singapore, January 12, 2015
Excellent location

Excellent location, comfortable stay, friendly staff
8.7
Extremely near platinum mall as well as Central World and Big C. both locations take aboIt 5-10mins walk away! There's a night market downstairs and plenty of street food just outside of the hotel. Stayed at the main tower and the rooms were huge and clean! Just that the lifts take extremely long. Staff were quite friendly as well.
Mark H. Couples United Kingdom, January 12, 2015
Good

LocAtion
7.3
Good
Tan P. Families with young children Singapore, January 12, 2015
Just a note

Clean, safe, quiet
7.3
1) We felt some counter Officers unknowledgeable and not helpful, this area need more improvement 2) Only one room key for 3 persons for 3 nights stay, the reason there is no enough room key to issue. 3) Air con temperature can not be set, too cold.

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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