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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765

Recent customer reviews

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Very good

7.9

based on
15288 reviews

10878 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (15288)
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Tan K. Families with young children Malaysia, November 23, 2015
Taxi fare hike arranged by hotel.

Near shopping. Convenient to access pratunam market
6
Aircon too cold.(Default setting).
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Rachael M. Business travelers United Kingdom, November 23, 2015
Berkeley review

Cleanliness, location and atmosphere
9
Great
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Susanna Y. Families with young children Singapore, November 23, 2015
DISAPPOINTED STAY

Good location, Nice breakfast
7
This is our third time staying at this hotel but was quite disappointed this time round. We actually paid more this time to have a better room however it was not even better then the previous two times. The last two rounds we stay at the north tower, this time we stay at the main tower. The room we got seems to be smaller, they do not have the small coffee table and chairs so we eat on the bed if we were to pack food back to eat. The worst thing is the water in the shower, the temperature is uncontrollable. We are unable to set to the suitable temperature. Even if we eventually did, it will change during our shower, freezing cold water for a while and then burning hot for a while so we have to be extremely careful esp when showering the kids. Super frustrated!! There is one occasion the water temperature remained buring hot for a long time and I have to stop shower!!! We informed front desk but nothing was done. The other thing is the television, the channels were not set properly so all channels were not clear. Also nothing was done after we informed them. Overall very disappointed during this stay. :(
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Ong P. Groups Singapore, November 23, 2015
Good location

Good location, night market just located below
8.7
Loving the night market @ Palladium
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Wong N. Groups Malaysia, November 23, 2015
Only Bed not comfortable

Breakfast very good, hotel clean, nice staff & their service
7.7
Convenient
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Cong W. Couples Singapore, November 23, 2015
nice stay but water heater is inconsistent

location. clean hotel. convenience
8
pleasant stay with clean room
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Guat L. Families with young children Singapore, November 23, 2015
shopping

location
6.3
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Thomas L. Families with older children Singapore, November 23, 2015
Good location and shopping haven

Great food and shopping within walking distance
9.7
Great food and shopping within walking distance
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Lee N. Couples Singapore, November 22, 2015
Review at Berkeley

They claimed they are 5 stars
3.3
Stayed at the Main tower, but lift was really very slow. Long waiting time for the lift to reach and stopping at multiple sotreys before reaching the desired level. Bed was very hard althou it was a king size. Aircon is really cold too despite adjusting the temperatures. Rooms have 'Smoke' smell. Toilet is big with a bath tub and shower room. International adapter can get from their house keeping. But initially they gave me a spoiled one. Managed to get them to exchange for a new one. During checkout, i was shocked that i have to pay 70 baht for a mineral water in the fridge. Nothing was mentioned to me during the check in. Hotel room was on the dark side at night probably due to the lightings. All these can be improved.
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Terrence P. Couples Malaysia, November 22, 2015
Overall still accepatable

Location
6.3
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