Back to hotel info

2015
Very good 7.9
Based on 17613 reviews

Verified traveler reviews

Filter by traveler type
Very good



based on 17608 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2
Sort by

JASMINE T.
Singapore
June 26, 2016
Bar 11th floor Service sucks
I arrvd almost half past 8 and rushed to do important thing and when returned, I was referred to 11th for quick dinner but to my dismay, the waiter refused to help and assist even though I told him that I will pay. He insisted to order fm room service but I told him that I prefer to dine at the bar and Bill can be settled or charged to room. His attitude is unacceptable.

Jetty J.
Indonesia
June 26, 2016
Great
Great

Rebecca N.
Singapore
June 26, 2016
Excellent
Awesome

Yong O.
Singapore
June 25, 2016
Family vacation
Overall is good

Anita R.
Indonesia
June 25, 2016
good location
near to platinium dan pratunam, close to local food

Judy C.
Singapore
June 25, 2016
rather disappointed with the room
room appears old and bed was uncomfortable

Soh C.
Singapore
June 25, 2016
Just awfully disappointing in overall
This is my first n my last time to book this hotel

Mahendra S.
Indonesia
June 25, 2016
Staff
Actually all the staff is good, but sometimes when we ask something, the staff can't understand english.

Wee L.
Malaysia
June 25, 2016
Service was good
Service is good, felt welcome when I first walked into the hotel entrance. I stayed in the main building (lvl 32), room is spacious but unfortunately the carpet do look alittle dirty, pillow and bed is alittle hard with some crickling sound. The lift spoilt during 1 morning, had to call the concierge to know that the lift is down, but things were properly organised and thankfully there are 2 fast cargo lifts. I requested for power adapter and ironing board, again I must praise the room keeping team for bringing the things over in 5-10mins, thumbs up for services.

Daniel H.
Singapore
June 25, 2016
Wifi signal is a nightmare
All other aspects are great, except wifi signal is horrible. I tried repeatedly but only sometimes works. Location is fantastic! Got big shopping malls as well as countless local delights and shops around.