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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Very good

7.9

based on
15286 reviews

10878 reviews in English

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (15286)
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Melissa M. Business travelers Australia, November 21, 2015
Needs improvements

Location, Staff, Close to shopping
7
We are often in Bangkok on a regular basis throughout the year for business, we always stay here but have found quite a number of things that need improvements. They have cut back on a lot of things they use to have and their "cost cutting" is becoming obvious. 1. The linen and their towels need to be replaced 2. Mini Bar options they give you only 3 where as, there use to be a variety 3. Breakfast and standard menu options have also declined especially to cater for western meals 4. Gym use to have water facilities, gym towels, fitness ball and yoga matt, all of which have been removed. Last trip the ball and matt needed to be replaced they obviously don't want to spend money to replace. What sort of 5 star hotel can't provide towels and water cooler at the gym? and standard feature that all should be there. I am seriously looking at changing hotels but i don't want to because of the location so hopefully once the manager has received my feedback they begin to improve and stop with cost cutting because I would say they are well below a 5 star hotel standards.
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Jo A. Couples Philippines, November 21, 2015
Our first in Bangkok!

Location for shopping. Best place to eat. Accessibility to stations
8.7
Superb!
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Geoffrey J. Couples Canada, November 21, 2015
Good location

Location, nice view of City from floor 25, very clean
9.7
My GF was not happy with the first room as it had no view of the City. The front desk staff upgraded us to a corner suite on the 25th floor immediately. ( extra 2000 bat over 2 nights) The extra money for the upgrade is well worth it,,and I suggest to book a corner suite and enjoy the amazing view rather than saving a few dollars and having an unhappy GF/Wife!!
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Chih M. Couples Singapore, November 21, 2015
spacious room convenient location

easy access to train station, night market at hotel, comfy bed
6
Generally good due to convenient location and easy access to night market & shopping area. Bathroom needs fixture, showering cause water to seep thru bathroom floor.
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Peng K. Families with older children Malaysia, November 21, 2015
a very busy hotel

good location, friendly staffs and comfortable bed
8
Too busy with lot of activity and guests around. Need to wait for a long time to go up and down the room at the north wing of the hotel. I personally prefer a bathroom with long bath but it did not have in this hotel.
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Nelly W. Families with older children Indonesia, November 21, 2015
It is a very convenient hotel& clean

Near to platinum mall& Central world& hv alot of massage& eating place
10
I enjoy staying in tis hotel, because the room is big, clean& very convenient to platinum mall, central world & Ma bun kong shopping mall.. And plenty of food to eat across the street.
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Nelly W. Families with older children Indonesia, November 21, 2015
Spacious, clean&convenient hotel

Lots of food to eat, lots of massage shop& walking distance to Platinum mall
10
I enjoy staying in this spacious, clean & convenient hotel, as I like to shop at Platinum area& eat and massage around this area..
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Nurashyqah N. Families with older children Singapore, November 21, 2015
-

Bed, aircon and bathroom
7
It was good! Comfy and its near to shopping centres.
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Wanping B. Couples Singapore, November 21, 2015
Value for money hotel

Location, Good room space, clean
7.7
I stayed at the main tower and i do not have any issues with air con problem as mentioned. The room is not as new as i can see some stains here and there in the toilet/shower room but generally it is well kept. Cleanliness is good in the room but the bed is a bit soft for me. Location is good for travellers focusing on the shopping area.
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Khor C. Couples Malaysia, November 20, 2015
good

nice location
8
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