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2015
Very good 7.9
Based on 17197 reviews

Recent customer comments

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Very good



based on 17197 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

Muipeng H.
Singapore
May 17, 2016
worth the money
4th time in bangkok but 1st time staying here. location is good, close to all the shopping malls. there's a night market right below the hotel which opens during the weekends (i think). hotel room is big and cosy and clean and mine was on the 27th floor which i love. i stayed in the main tower. amenities were also replenished/replaced everyday. staff friendliness can definitely be improved but it's not an issue for me since i don't exactly need to communicate with them much. don't know much about the facilities since i didn't bother to use them. overall, very very satisfied.

Tai F.
Malaysia
May 17, 2016
Location, location , location
Very near to all the malls , very nice hotel! Like it very much. Will come back again.

Thanh N.
Australia
May 17, 2016
very good locaton
close to shopping centres.

Alvin H.
Singapore
May 17, 2016
Clean and value for money
5 minutes walk to Platinum Fashion Mall, Central world and Big C. 10 minutes to BTS. 15 minutes walk to Siam Paragon. 20 minutes walk to MBK. Hotel is new and clean. Nice swimming pool, friendly english-speaking hotel staffs.

CHEONG Y.
Malaysia
May 17, 2016
Good location spacious room
Good location and spacious room

geraldine L.
Singapore
May 17, 2016
love it
Pretty grand hotel. friendly staff. small night market stalls set up at the next builidng. Short walk to CentralWorld, Platinum Mall and Siam shopping centres.

Khairun N.
Singapore
May 16, 2016
Awesome Powsome!
Honestly, this hotel really exceeded my expectation. Heard a couple of bad reviews from friends but I cannot find any fault during my stay! Stayed in Berkeley from 7-9 May 2016. Check in was a breeze and they accept SGD for deposit which is excellent as I hadn't got much THB at the point of check in. Staff was really polite and understanding. Got a room on the 20th floor of the luxury tower, close to the corner room, and the view from the big window is just spectacular! It was too good till I refuse to draw the curtain when I go to bed so that I can wake up to the view, feeling all fresh. Amenities in room can be considered ample but sadly minibar is not complimentary. To take note, ice bucket is chargeable at THB59 but iron/ironing board is available for free and can be kept in room till check out day (just need to check with housekeeping). Wi-fi is very strong even though 3 devices was connected and the air-conditioning is chilly enough to beat Bangkok's current hot weather. Make-up room was done as per requested and all amenities replaced accordingly. One of the lightbulb was fused but engineering was quick to replace upon me informing. There can be a better variety of TV channels but what was available was good enough. Location of hotel is quite strategic with many bustling activities all around but can be quite a distance walk from the BTS/ARL and even the nearest mall (Centralworld/Zen/Platinum). A good thing it is near ATMs, 7-Eleven and also a 24hr Toms & Toms Cafe at Palladium Mall (adjoining the hotel), though. It was also a breeze to get a metered cab through the bellman or even through the Grab/Uber apps. Upon checkout, it took a few minutes to wait for housekeeping to inspect the room before I got my paid out but it was fine. There is a left luggage service but it could be more organised and the managers around could probably give the only bellman a hand in receiving/releasing luggages so as not to form a queue. Overall, my perception of Berk

Lee Y.
Singapore
May 16, 2016
Excellent 5-star hotel
This is my 3rd time staying at this hotel. The room is clean and spacious. The bed is comfortable.

beng C.
Malaysia
May 16, 2016
Price worthy
Good price

Sadeq A.
Qatar
May 16, 2016
they need to chang the reception staff
they need to chang the reception staff