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2015
Very good 7.9
Based on 16892 reviews

Recent customer comments

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Very good



based on 16892 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

8.4 CHIH-HUNG K.
Taiwan
June 23, 2016
Good
Room's clean, though the northern section takes quite some walk if you're going in and out the hotel many times.

6 Ashley Y.
Malaysia
June 23, 2016
Apart from the good location, theres nothing to shout about
Location is good for shopping but far from the bts station. Not much of a problem unless it is raining since it would be difficult to walk to central and Siam area Logistics within the hotel are cumbersome. My mother and i stayed in the north tower. We had to take a lift halfway to the 11th floor where it is difficult to get lift if there are functions going on... which is almost everyday. The 11th floor is also quite a walk to the north towers lifts. WIFI was insanely slow at ALL times We did not get any English television channels when it rained. And the reception was grainy... The water pressure was low. The shampoo and shower gel was not foamie at all! No bathroom slippers available Only 1 tissue box found in the whole room Operator and reception did not pick up my calls Overall, I would not stay there again and wont recommend it to my friends.

10 Sock T.
Singapore
June 23, 2016
Hotel
Convenient location walking distance to central world and pratunam, big room

7.2 vilayphone T.
Australia
June 23, 2016
A bit far to walk from platinum especially if you have many shopping bags to carry up and down the
..

7.2 TSUEY Y.
Malaysia
June 23, 2016
Overall not bad
The lift was not function early in the morning.

6 lim E.
Malaysia
June 23, 2016
Staff not up to 5star.
rate at 5 stars but service at 3 star. Location is good. One good thing is cheap price.

8 Hui P.
Singapore
June 23, 2016
Decent
Was able to check in upon arrival (4 hours before their check in at 3pm). Bed was also comfy and staffs were actually very nice.

8 LOO E.
Malaysia
June 23, 2016
Overall nice.. Friendly staff
Overall nice.. Friendly staff

4.8 Yu W.
Myanmar
June 23, 2016
It was okay
I expected more out of the hotel but overall it was okay. The wifi on my floor didn't work the entire time I was there, on both my phone and my partner's phone as well. When I called reception to tell them this, the lady told me to restart my phone and try it again. Which I did, and still did not work for the entire time I was there. Very disappointing because I had to use the Wifi in the lobby all the way downstairs if I wanted to get in touch with my family. The room was nice and clean, but the first two days I was there, the cleaning staff keeps coming into the room while my partner and I were sleeping around 9:30 am or 10 am. Them opening the door woke us up both times. When they realize someone was in the room, they would leave.

9.6 Joey L.
Singapore
June 23, 2016
Pleasant stay
Friendly staff and clean rooms. Not forgetting to mention, value for money as well.