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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

7.9

based on
11162 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (11162)
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Test B. Couples Singapore, December 29, 2014
Shopping location

Big room, facilities, value for money
7.7
Mohamed A. Solo travelers Singapore, December 29, 2014
Near by shopping

Room clean Big room breakfast ok
7.3
Ok but trouble take lift 11th walk other tower take lift . Take time to reach
Khin M. Families with older children Canada, December 29, 2014
Bad experience

Location
5
We stayed 3 days from Dec 27-29, 2014. Location is the only positive thing about this hotel. I could not say for main building. We got 2 separate rooms in north tower for family of four. We asked for connecting room, but we got 2 rooms that far away from each other. Our rooms smelled really bad. So, we complain to hotel management, they came and spray Glade... It does not even cover the smell. We are normally pretty easy going traveler. Elevators are always too busy to go up and down. Staffs are not very interested in serving customers. Will not stay there again.
Tan J. Families with young children Singapore, December 29, 2014
only one card for guest was inconvenient .

1. The breakfast is fine. 2. The staff is friendly. 3. spacious lobby
8
Very good stay. May improve TV programme.
Li L. Groups Singapore, December 28, 2014
Flooding bathroom dusty toilet
3.7
Toilet was flooding. Around basin is dusty.have to queue 20 minutes for lift during peak hours.the lobby manager does not seems to know the way to bts. Have to dash across the road to platimun mall at own risk.Opposite is the famous chicken rice and mango sticky rice but the mango sticky rice auntie got serious attitude problem charging me 100 baht for just mango only whereas I refused and I want sticky rice with mango, she refused to sell me.
Lim G. Families with young children Malaysia, December 28, 2014
A first time with the hotel, would not disappoint

1. Convenient to move around, pleasant, 2. Available platable food, 3. Service
8
Comfortable
Erly S. Couples Indonesia, December 28, 2014
Luxurious hotel

Location, facility, room size
9
Centrally located accross platinum mall, nice swimming pool, and clean room
Erly S. Families with young children Indonesia, December 28, 2014
Nice hotel

Location, cleanliness, swimming pool
8.7
Centrally located, clean room. Nice swimming pool
Jason T. Groups Malaysia, December 28, 2014
Good

Convenient, Clean, Easily accessible
8
Toh Y. Families with older children Singapore, December 28, 2014
Stay from 25/12 to 28/12

Amazed by the reception who can speak cantonese.
5.3
Everything was fine until the last day of my stay. The waiter and waitress at the entrance was impolite and lazy at the restaurant for breakfast. She didn't greet us, no smile and put us on the first seat near to the entrance when there's plenty of seats available inside. The guy standing at the entrance stared at us when we came and left like as if he going to kill us!!!

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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