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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
9491 reviews

Value for Money
8.0
Location
8.6
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.2
Food/Dining
7.2
All reviews (9491)
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Theresa C. Couples Singapore, October 10, 2014
Hotel has seen better days

Food, Shopping nearby. Spa
5.3
The hotel is not well maintained. Although we booked a suite, it was really clean. We found a used toothbrush upon checking in. Housekeeping also did not dispose of used toiletries. Engineering had to come twice to fix a light. Frontline staff were polite and generally helpful. They serve a horrible breakfast; cold eggs, food running out... However, there is plenty of good food across the street, including the famous chicken rice (also sells satay but not good), there's also wantan mee. The spa in the hotel is good, although much more expensive than what you get outside. Theres a street market outside the hotel's mall at night and the mall has plenty of small shops selling a variety of things.
Kenneth C. Business travelers Malaysia, October 9, 2014
Lack of Safety

Location, Price.
5
I have to switch rooms because of bad drainage in my shower and I've heard a few others facing the same problem as well. Maybe this should be an issue for the hotel to tackle?
Cherry L. Couples Malaysia, October 9, 2014
Good location for shopping

good location, comfortable, clean
7.7
Kenneth C. Groups Malaysia, October 9, 2014
Ok Only

Location,
5.3
It's ok. a bit rundown. Especially the toilets.
Kenneth C. Business travelers Malaysia, October 9, 2014
Good location

localtion only
5.3
Yap S. Families with young children Singapore, October 9, 2014
Holiday

Location, clean, comfort
7.7
Awesome!
Joanna C. Couples Singapore, October 8, 2014
Good Stay

- Convienence
7.3
Stephen R. Couples United Kingdom, October 8, 2014
Very comfortable hotel with friendly staff

Location, Location, Location.
9
Essa A. Families with older children United Arab Emirates, October 8, 2014
very poor staff attitude, not good place for famil

location
5.7
First of all, we amazed with location when we arrived but it was for few second as soon as we reached reception for check in, staff attitude was realize. they are not friendly at all, smile is not appears on their faces (non of them - receptions , restaurant, security,...).. switching between towers to reach your room is crazy. they have chandelier in elevator which not make sense at all (noisy & danger) . The biggest issue is with their breakfast!!! OMG, they are not allowing you to even enjoy your breakfast. staff looking so angry and serious & all they consider is to reach exactly 10 AM and then collecting everything so fast and noisy. actually my family just have one breakfast and decided to have the breakfast where else due to staff attitude and poor treatment. I wish to meet the manager of this Hotel to tell him much more even. we nerve ever visit this place & not recommended to anyone to do that. this place is good for business event only. not taking holiday. unfortunatly we spend 6 night in two room, that was just wasted money
Bob T. Couples Australia, October 8, 2014
Excellent stay overall.

Very friendly n helpful staff; Very centrally located and a large, clean and comfortable room.
9.7
Very happy with the outcome of our remarkable stay at Berkeley Hotel, Pratunam. Can't say enough about the friendliness, helpfulness and how courteous staff are and are ever trying their utmost to make our stay very comfortable. We love shopping and Berkeley Hotel is surrounded with all type of shops, so one has not to go far for shopping as all are within walking distance. Definitely will stay at Berkeley Hotel, Pratunam again.

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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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