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2015
Very good 7.9
Based on 17233 reviews

Recent customer comments

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Very good



based on 17233 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Service 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

Melissa O.
Singapore
May 09, 2016
North tower
Facilities are abit older compared to the main tower. Aircon was making noise but still bearable. Compared to the main tower, it can be improved.

Yin L.
Malaysia
May 09, 2016
Excellent stay
Air-conditioner for the family room in North Tower 25th floor was not working well even after the Hotel's technician came to fix it. Hence, it was warm during our 3D2N stay in The Berkeley Hotel, not to mention also that the weather was crazily hot as well, was a bit frustrated that the air-conditioner was not working. That's the only downside during my stay. Overall, it was an excellent stay.

Yuan L.
Singapore
May 09, 2016
Location
Good location, there is a night market just below the hotel. 10-15 mins walk from the airport train station. Room is big and clean.

LIM L.
Singapore
May 09, 2016
NA
we enjoyed our 3 nights stay last week. Hotel very convenient, clean n comfy. Service was good too! Will definitely recommend to my families n friends!

Anthony O.
Singapore
May 09, 2016
Staff: unfriendly
Most of the staff especially in the reception area were not friendly and accomodating. They even argue with guests and rude.

Edwina T.
Singapore
May 09, 2016
4th time staying
4th time staying here. Good as always. But the attitude of the staff needs to improved. My sister and I had 2 different bookings, and we asked if we can have a late check out of 30mins for both of the rooms (total 6 of us). The man at the counter just told us "late checkout 1 room only" with a very rude tone. Does it mean that if we were to ask for late check out separately, we will be able to get it? Previous 2 visits also met with rude staff.

Say L.
Singapore
May 09, 2016
Cleaniness and maintenance
North tower cleaniness and maintenance must improved. Soup glass container is not replaced after broken.

Chu K.
Singapore
May 09, 2016
Value for money
Everything was good except that renovation is going on, noise is disturbing

Eng L.
Malaysia
May 08, 2016
connecting to shopping mall
The room is clean, spacious and the bed is very comfortable. Like the swimming pool very much but i have no time to enjoy. This hotel is connected to Palladium shopping mall and night market is just below the hotel. It's near to platinum mall&centralworld. I like this hotel very much.

ai Y.
Malaysia
May 08, 2016
Bangkok
Convenient