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2015
Very good 7.9
Based on 16832 reviews

Recent customer comments

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Very good



based on 16832 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

7.7 SHUNHAI J.
Singapore
March 28, 2016
Highly recommended
Walking distance to various shopping malls and BTS station. Polite staff and clean room. Taxi services available just outside hotel although more expensive.

8.8 Mun F.
Malaysia
March 28, 2016
Good Hotel
Good location

10 Gabriel H.
Singapore
March 28, 2016
good
good

10 wong K.
Malaysia
March 27, 2016
very comfortable hotel! big room and very clean! awesome
always the first choice when visit bangkok. very convenient.walking distance to pratunam market, platinum mall etc

7.7 Veron N.
Singapore
March 27, 2016
Hotel stay
Location, cleanliness, friendly staff
This is my second time staying at The Berkeley Hotel. It is as good as our first visit!

7.6 Lim I.
Malaysia
March 27, 2016
good location and value for money
if you come to thailand just for shopping, this hotel is your choice.

3.3 Liu W.
India
March 27, 2016
Most uncooperative staff
Location
Most unfriendly hotel I ever encounter in Bangkok. Staff not courteous whenever we meet some of them in the hotel. Reception also not willing to adjust with customer request. I guess they are all used to tourists from mainland china and Hong Kong who are more demanding. After this 2nd stay , I guess it will be my last with them. At the price the hotel is charging, they are so many choices of properties which make their customer feel welcome and at home. Berkeley makes you feel that they are doing us a favour. First thing the reception informs is 1000 Bhatt deposit and 500 Bhatt for each plastic key to the rooms. If we loose them then 1000 Bhatt is gone. This is the most ridiculous rule. I think they just want to make quick buck from inexperience tourist from china

6 LIM K.
Singapore
March 27, 2016
Staff is not friendly.
Staff is not that friendly. Facilities such as lift need to take long timing to wait.

6.4 Joseph C.
Canada
March 27, 2016
Service quality gone down
Quality of service gone down since last visit. Maybe due to overflow of mainland rude customer.

6.3 Catherine T.
Singapore
March 27, 2016
Good location and value for money
Good location, value for money, simple comfort stay
Second time I booked the same hotel. Will rate as 4 star hotel. Towels by the hotel are old and lot of loose thread. Advisable to quality check.