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Recent customer comments

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Very good

based on 16491 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.8
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

8 isadora B.
January 11, 2016
Nice nice clean
It was amazing!!

8 theresia T.
January 14, 2016
Good location with plenty of shopping around
Location, Location and Location

7.2 Chee C.
May 24, 2016
Nearby Shopping Malls
It's located diagonally opposite platnium mall. Although the distance is not far but due to the fact that we have young kid with us; travelling back was quite tiring especially with the amount of shopping bags. Good thing is that the mall right beside the hotel has shops and KFC is available. This helps a lot when we are too lazy to go out for food or walk out too far to buy food back.

7.7 Connie C.
January 14, 2016
Friendly staff, good size of the room, location is great!
The breakfast is normal and the room have some dust at the pantry area. if stay in north wing need to prepare to walk daily up and down and cross building changing lift...

8 Jane J.
United Kingdom
January 12, 2016
Great Location
Good location, helpful staff, Lovely pool
We had a nice stay at the Berkeley just for one night. It is a great location for shopping in central Bangkok and really easy to get to various shopping malls. The rooms were comfortable and bathrooms very nice. All very clean and well cared for.

5.3 Alice H.
January 10, 2016
Basic, comfortable room
Cleanliness, location, view
We stayed two nights at the hotel and it was located conveniently in the central city area and is a decent room. It's becoming outdated and you can tell it was once much cleaner and better maintained but has aged a little and is a bit lack lustre. Nonetheless it was really good and well located, however, it is a mega hotel and lacks any real personal touch.

8.3 Sarah V.
January 10, 2016
Good location, clean, right above night market
Connected to Palladium mall, easy to get taxi, staff are very responsive and friendly
Great stay with my family at the hotel. It is clean. Staff are friendly. So centrally located. 5 min walk to Platinum Fashion Mall, it is directly next to Palladium mall and it is opposite Pratunam market. Good hotel to stay at for all the shopaholics.

9.3 Helen H.
January 10, 2016
Beautiful retreat
Bed, service, bar
This was the third time we booked with this hotel and we were very happy with the service we received, especially during our early check in. Our only complaint would be that the charge for a late check out was almost as much as we'd paid for the overnight stay, making it unreasonable. Other than that, we were very happy with the hotel. We chose not to have breakfast this time as we were off to Or Tor Kor.

7.3 Yoon C.
January 11, 2016
Toilet -bathing compartment flooded with water whe
Cleanliness, good reception service esp. Involving calling for taxi, aircon good
Ok but toilet shower flooded with water. TV Programme limited and no English subtitle

7.7 Cathy T.
March 23, 2016
Big & Cosy Family Rooms
Clean Rooms and Comfortable Beds