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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 1691 reviews

Value for Money
8.1
Location
8.7
Staff Performance
7.6
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
8.3
Food/Dining
7.3
Families with older children (1691)
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Soo M. Families with older children Malaysia, August 22, 2015
Big Hotel With reasonable price

Connnect to shopping mall,Big Room,Friendly Staff
9
Very convenient for people go for shopping like me ,located near to Major shopping area,walking distance to everywhere or you can grab a taxi just in front of the hotel.Staff was friendly,faster open door each time in or out from hotel or car,it's really 5 star standard. Negative : breakfast should more variety choice and little bit changes,stay there 4 night and same food every morning,quite boring.
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Roger L. Families with older children Singapore, August 20, 2015
good

good location for shopping staff polite and friendly.however mrt is not so convenience,
9
Enjoy all round except breakfast is so so.
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Lim J. Families with older children Singapore, August 18, 2015
Good Location

Location, size of room & still Location :)
7.7
I'm please that the staff offer me a free upgrading to Deluxe room from Premier. So that my mother in law age 75 don't have to walk far distance to room. Thank you for your understanding. I really apreciate.
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Ivan F. Families with older children United Kingdom, August 15, 2015
Nice hotel with friendly service

Service, food and pool
9
Had a very enjoyable stay. Problem with room key at first due to faulty door so was upgraded to a suite. This was good customer service. Amazing choice at breakfast, which was a pleasant surprise and really enjoyed the buffet dinner. Excellent pool on the 11th floor with great views of BKK. Main room for improvement is the level of English spoken by staff. Concierge and reception staff really struggled. Would expect better in a 5* hotel. Would highly recommend staying here but shop around for a good deal.
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Cheong L. Families with older children Malaysia, August 15, 2015
4*

Stratergic location, good room service & cleanliness
6.7
Fair! Hotel should provide more safety measurements such as scanning all the guests or visitors, lift room card scanner etc
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Danny D. Families with older children Malaysia, August 12, 2015
Not Up To The Mark

Nothing good to comment.
6.3
I doubt the hotel is meant for international guests. TV channels are mostly in Thai language and only offers BBC, AXN, FOX cin & N. Geo. in Eng. Frustrating part is some of these channels are not even clear. How can this hotel received 5-star rating?
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Chye L. Families with older children Malaysia, August 12, 2015
Comfy bed, Good location but service average

Cleanliness, Location, Comfy Bed
6
Not as good as expected. Was unable to balance the shower pressure. Too cold or too warm. The drainage was not good as well. Uneven floor, water was clogged.
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Chng L. Families with older children Singapore, August 11, 2015
nation discrimination

clean, good location, not expensive.
5.7
when i was there, i think there is special guest arrive, then staff put on red carpet all along till lift, and we need to walk side way to avoid step on red carpet, somemore they stop most of the lift for those special guest, we as a customer too, do you ever think about normal customer? we pay money for those service? ridiculous.
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Harjit S. Families with older children Singapore, August 10, 2015
Well designed for a change of use property

Kind Polite Efficient hotel staff
8.7
Great Refreshing Unforgettable Memories Be Back For More.
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Yeoh S. Families with older children Malaysia, August 10, 2015
Review

Helpful door boy.. Will help to get taxi..
9.3
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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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