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The Berkeley Hotel Pratunam

559 Ratchathewi, Pratunam, Bangkok, Thailand 10400 (Show on map)

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Area: Pratunam Number of Rooms: 765
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 2175 reviews

Value for Money
8.1
Location
8.5
Staff Performance
7.6
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.3
Food/Dining
7.1
Groups (2175)
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George A. Groups Malaysia, August 23, 2015
Worse service I ever experience!
4.3
The duty manager try to get extra money by saying there were extra guests in my room. In fact I am just having my Bangkok friends to come over. Well...I will never stay in this hotel that cheat guests' money anymore!!! For those who ever think of staying, do consider.
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Bee L. Groups Singapore, August 22, 2015
good

customer service, food , venue
6
Good
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Lawrence N. Groups Singapore, August 19, 2015
Comfort And Convenient

Big Room , Value For Money , Location
8
Friendly & Helpful Staff. Big Room with Comfortable bed. value for money. Convenient as its link to a mall.
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Eric C. Groups Malaysia, August 18, 2015
comfortable, convenient

clean, friendly staffs and convenient safe
10
it was a great stayed in this hotel which very safe and convenient connecting to other places
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Chua J. Groups Singapore, August 18, 2015
Deposit charge to credit instead of on hold

Location, cleanliness, location
7
The stay was good accept the deposit that charge to my credit card instead of on hold. The bedsheets did not change every day.
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Lim C. Groups Malaysia, August 17, 2015
Clean room with great location

Great Location
7.3
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Guek H. Groups Singapore, August 17, 2015
Good. Keep it up.

Location, prompt service, cleanliness
8.7
Generally, it was good. But maintenance of swimming pool is unbearable, condition of pool water is horrible.
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Joyce L. Groups Singapore, August 17, 2015
Berkeley Hotel Pratunam - Disappointed

The dining area, the location, helpful and friendly Housekeeping personnel.
5.7
We stayed in Main Bldg, triple sharing corner Suite. The room is very big. Unfortunately, the water heater did not work... water was running for more than 5 minutes and the water was still not hot water. When it finally became hot, after a while it became extremely hot, then cold... At 1am, we think the best choice was to change a room. They changed to anr room in the same stack, this time round, hot water came on shortly, however it still changed invariably at its own will betwn hot and cold water. After many phone calls in the morning, they finally got it fixed. We were almost ready to change hotel. Dining on 10th fl for breakfast, the modern decor and double volume ceiling gave a welcoming feel. Lacking in service in dining though. Location is good. But there are many other hotels in in BKK also with good locations. There is a good local eatery by the roadside that cooks Thai Chinese food opposite the restaurant. Very nice and value for money!
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Zhi T. Groups Malaysia, August 17, 2015
Big different with north and main tower

Location, services and comfortable
8.3
Please improve the shampoo and cleanness at north tower rooms
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Yun S. Groups Singapore, August 16, 2015
Great service

Service was good, and clean.
8.7
The staff was very good and service was fast. Hotel is a little old but is maintained well.
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Customer Reviews - The Berkeley Hotel Pratunam, Bangkok

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