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2015
Very good 7.9
Based on 16842 reviews

Recent customer comments

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Very good



based on 16842 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.7
  • Location 8.6
  • Room Comfort/Standard 8.2
  • Staff Performance 7.6
  • Value for Money 8.0
  • Food/Dining 7.2

10 Rebecca N.
Singapore
June 26, 2016
Excellent
Awesome

8 Yong O.
Singapore
June 25, 2016
Family vacation
Overall is good

6.8 Anita R.
Indonesia
June 25, 2016
good location
near to platinium dan pratunam, close to local food

7.2 Judy C.
Singapore
June 25, 2016
rather disappointed with the room
room appears old and bed was uncomfortable

6 Soh C.
Singapore
June 25, 2016
Just awfully disappointing in overall
This is my first n my last time to book this hotel

10 Mahendra S.
Indonesia
June 25, 2016
Staff
Actually all the staff is good, but sometimes when we ask something, the staff can't understand english.

8 Wee L.
Malaysia
June 25, 2016
Service was good
Service is good, felt welcome when I first walked into the hotel entrance. I stayed in the main building (lvl 32), room is spacious but unfortunately the carpet do look alittle dirty, pillow and bed is alittle hard with some crickling sound. The lift spoilt during 1 morning, had to call the concierge to know that the lift is down, but things were properly organised and thankfully there are 2 fast cargo lifts. I requested for power adapter and ironing board, again I must praise the room keeping team for bringing the things over in 5-10mins, thumbs up for services.

8 ng C.
Singapore
June 25, 2016
shoping
great for shoping and loction

8 ng C.
Singapore
June 25, 2016
shopponh
great for shopping and location

8 Michelle L.
Singapore
June 25, 2016
Review of the room
We opted for additional bed, however we did not expect the extra bed to be those foldable kind. The extra bed is super uncomfortable and placed in a awkward position with the drawer and bed lamp near the pillow. It is rather funny that the the hotel is unable to combine the two super single sized bed together. Nor was it possible to shift away the drawer. Adding the extra bed was a very wrong option. The service is very slow, with is having to call several times before our extra towel set and bottled water were delivered. The room was quite clean and housekeeping done was not bad. The service is just very slow. And very often, we only have 2 sets of towels even though there are 3 guests in the room. Can be quite irritating to keep calling for room service. Location of hotel is very good and many shopping areas are easily accessible. Wouldnt mind returning to the hotel again for the location and the staff's friendliness