Very good 8.0
Based on 818 reviews

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About The Billabong Hotel & Hostel

Description

Perfectly situated in the heart of Phnom Penh, The Billabong Hotel & Hostel is an ideal place to stay while visiting this exciting city, because guests are presented with easy access to major venues, attractions, shopping Soriya, and the traditional Central Market. Set in lush tropical gardens, guests will have a restful stay during their business trip or vacation in Phnom Penh. This hotel offers stylish, yet comfortable, rooms equipped with modern amenities and personalized services to make guests feel at home. Additional facilities includes a saltwater swimming pool, an alfresco restaurant, and a bar, ensuring a satisfying vacation for all guests.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • bicycle rental

Swimming & soaking

  • swimming pool [outdoor]

Food & beverage

  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • ticket service
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in
  • buzzer/wireless intercom

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • French
  • Khmer
  • Lao
  • Thai
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Policies

Joiners or visitors are not allowed in the residential area except for the lobby. Otherwise, charges will be applied. Please contact the property for more information.

Any additional people that are not included in the original reservation are not allowed to stay.

Guests must provide a valid form of government regulated identification (eg. passport, ID card, driver’s license, etc.) upon check-in.

The minimum age of guests to stay is 18 years if unaccompanied by an adult.

Child and extra bed policy
Children 3-8 year(s) Must use an extra bed
  • Minimum age of guests is: 3 year(s).
  • Guests over 8 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 15 USD
Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1.0 km
Distance to Airport: 8.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 41
Room Voltage: 220
Time to Airport (Minutes): 35
Year Hotel Built: 2005
Year Hotel Last Renovated: 2014
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Recent customer comments

Filter by traveler type
Very good



  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.6
  • Location 8.1
  • Room Comfort/Standard 8.3
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 7.4

Sally R.
Australia
July 24, 2016
perfect for the start of our trip
clean, spacious room with a double bed right next to the pool. walked to the markets and along the river every night so good location away from the main drag

Antoni U.
Spain
July 11, 2016
Couldn't be happier
Great stay, naturally friendly staff, decent internet connection, great pool, nice breakfast and fantastic room. Apart from the very convenient location. Highly recommended!

Zion R.
Philippines
July 11, 2016
More than my money's worth
Only negative thing is the location which was very noisy. Walking distance from Central Market

PETER S.
Australia
June 16, 2016
Excellent hip city hotel
Cool cafe, expat scene around pool Excellent location - clean quiet room

Rebeca S.
Spain
June 16, 2016
Comfy place, clean and friendly staff.
The swimming pool is a must in Phnom Penh, and they have it! Also with towels. The staff is very friendly and helpful. Billabong is one of the cleanest hostel I've ever been. I stayed in a 8bed room with bathroom ensuite and it was clean all the time. The sheets smell really good. It worth the price. The only thing I missed is the breakfast, or at least other prices. But if I go back to Phnom Penh any time, I will choose this hostel again.

Brendan R.
United States
June 01, 2016
What a shower!
Fantastic all around. Beds bigger than normal. Sturdy construction. A pool! Fast wifi. Cheap. ... Was there in low season so not all dorm beds full. Could be tough with one bathroom for 8 beds in a room. Regardless, the waterfall shower is a highlight!

Jamie F.
United Kingdom
May 30, 2016
Very happy
Pleasent staff

Claudia W.
Germany
May 29, 2016
Great showers
I stayed in a 4bed dorm (no bunk beds!) for 2 nights. It was low season and I actually had the whole room all on my own. Most impressive was the huge bathroom with rainfall shower and 2 sinks. Really good. The room was basic but very clean and quiet with big lockers. Location is quite central in a little dark alley (safe and quiet). I did most the tourispots on feet from there which wasn't that bad. Personnel was very nice and helpful with infos and bookings and you can also hire bikes.. Note, that this is also a hotel, so a bit more than the usual backpacker vibe. Really enjoyed my stay here and can nothing but recommend.

Nial M.
Australia
April 21, 2016
Good hotel
Stayed 3 nights in the twin share room with my daughter, room was clean and everything worked. Staff were helpful and the location is only a short tuk tuk ride to most things in town. Multifit power points and rain head shower were handy. Air cond didn't work real great but there was also a ceiling fan which helped.

Kelsey B.
United States
April 10, 2016
Luxury for backpackers
I stayed in the dorm room for one night. It was so nice I did not want to leave. It had large beds and a fancy shower/bathroom. Just like the pictures. The pool was also very nice. It was a quiet relaxing place, don't expect to meet many people though. Unfortunately the staff was not very helpful. When I asked for a map they did not have one and and just gave me a generic one without and help. When asking about exchanging money they did not know where I should go and never gave me an answer. Not sure if they were annoyed by me because I am a backpacker or if they were simply understaffed. Everytime I had a question or wanted to drop off my key I had to wait because only one person was working the front desk which was inconvenient. I think if they had two people working this could be avoided and they'd be less stressed and more helpful. The food staff and the owner were very friendly and helpful though. Lots of tuktuks outside who can take you to popular locations for cheap.


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