2015
Very good 7.6
Based on 1537 reviews

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About The Bund Riverside Hotel

Description

Located close to the cultural and commercial area of Shanghai, this hotel is popular with international leisure and business travelers. The Bund Riverside Hotel has influences of ancient Chinese dynasties intertwined in its décor and atmosphere. The hotel offers stunning views of the Suzhou Creek from each of its guestrooms. Wake up to a warm breakfast of pastries and hot cocoa from the on-site coffee shop and later sample Western and Chinese cuisine at the on-site restaurants, Zip 18 and Ding Zhen Abalone Fin. The hotel also houses a business center and meeting room able to accommodate business functions. Be sure to venture around the hotel's surroundings and visit nearby venues like Jinmao Tower, the Bund, and the Shanghai Art Museum. When you’re ready to book a room at The Bund Riverside Hotel, simply enter your dates on our secure online booking form and click to proceed.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • spa

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • elevator
  • executive floor
  • salon
  • shop(s)
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Chinese (Mandarin)
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 88 CNY
Check-In From: 02:00 PM
Check-Out From: 12:00 AM
Distance from City Center: 1 km
Distance to Airport: 1 km
Number of Floors: 18
Number of Rooms : 241
Year Hotel Built: 2003
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 7.6
  • Facilities 6.0
  • Location 8.3
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.9
  • Food/Dining 6.5

Wiwiek M.
Indonesia
July 13, 2016
Staffs with different standard of service
During my stay there for totally 4 nights (2 rooms), We met up with front desk staffs with different standards, some difficult, one person was very helpful and has a sense of customer service, the other are very calculating. Started when we arrived in the hotel for checking-in, at around 10 AM and we asked for early check-in at least for one room since we need to freshen up after the night flight, one staff replied directly can not and we need to pay half day, then this one good staff attended us, checked room availability and managed to give us that one room early (after waiting for 30 minutes), and the story went on ... some were very calculating, one guy was good, the concierge was very helpful as well.

QUEE N.
Singapore
July 01, 2016
Not value for money for suite, staff service is poor
We have booked suite room in order to be more spacious for our request of having additional bed for our child. I'm very surprised and shocked that this additional bed is not placed in the bedroom nor near to the bedroom, instead it is placed at the walk in entrance door which makes it looks like it is meant for a security guard. We just lost our holiday mood and our whole family eventually decided to squeeze into the one and only King-size bed instead of having anyone sleeping on the added single bed. It is definitely not value for money to stay in the suite. Staff service is good when you checked-in hotel but the service has declined when you have checked-out. After we have checked-out of the hotel and while waiting at the hotel lobby for our transport, the staff just ignore us when we make some enquiry.

Rusmawaty R.
Indonesia
June 13, 2016
value for money
Clean and near the nanjing road location, wifi is free but need to deposit. Some staff can speak English

HENKA M.
Indonesia
May 25, 2016
not clean
the air cond was stop

Fork W.
Malaysia
May 24, 2016
Leisure
Aircond is not functioning. Need to open the window for fresh air and to cooldown the room.

May E.
Malaysia
May 24, 2016
location
location

Tiffany T.
United States
May 22, 2016
Not a 4 star hotel
This hotel is not a 4 star. The hotel does not have wifi in the room, our toilet wasn't working, shower leaking....I wouldn't recommend this hotel to anyone.

Ming K.
Hong Kong
May 17, 2016
Good
Good and convenient! Nice view in room

POH L.
Malaysia
May 14, 2016
Good location
I suppose study before travel, the station not as per address at people station. The nearest is nanjing road ( east if not mistsken) by small street straight can reach the hotel easily, so bad that i stop at people station, walk about few km with luggages by waze direction for car ! By short cut easy access to walking street and the bund .. hotel cleanliness need to improve i guess from water paip.. the carpet looks old so make us feel not clean. Any way in value of money still worth to stay.

JACHIELIN L.
Indonesia
May 14, 2016
Good hotel
The location of the hotel is 3 blocks from nanjing road. It's a bit of a walk. But There are many restaurant and food stall nearby. I love the room. And the receptionist is kind and let us check in early . They order nice minivan for us to the airport. Good sercice.


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