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Customers like this hotel for:
    Nearest transport:
  • Paddington (Circle & Bakerloo) Railway Station (0.2 Km / 3 min walk)
    Area recommended for:
  • shopping
  • sightseeing
  • restaurants
    Distance to airport:
  • London City Airport (15.7 Km)
  • London Heathrow Airport (19.9 Km)
    Customer comments:
  • "Breakfast", "Good location", "Very clean"
    Top nearby attractions:
  • Hyde Park (0.9 Km / 11 min walk)
  • Four Seasons Chinese Restaurant (1.0 Km / 12 min walk)
  • Selfridges (1.5 Km / 18 min walk)
  • Royal Albert Hall (1.6 Km / 20 min walk)

Note: Distances are measured as a straight line.

The Castleton Hotel

164-166 Sussex Gardens, Hyde Park, London, United Kingdom W2 1UD (Show on map)

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"location near underground, staff is friendly enough, many..."

Soehari, Indonesia October 05, 2015
Main Entrance

Features of The Castleton Hotel

Hotel Facilities

  • 24-hour front desk
  • concierge
  • elevator
  • family room
  • luggage storage
  • newspapers
  • restaurant
  • safety deposit boxes
  • tours


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • French
  • Italian
  • Spanish

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Hotel Description
Well-positioned in Hyde Park, The Castleton Hotel is the ideal point of departure for your excursion...see more Well-positioned in Hyde Park, The Castleton Hotel is the ideal point of departure for your excursions in London. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At The Castleton Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park.

The hotel features 46 beautifully appointed guest rooms, many of which include internet access – wireless (complimentary), non smoking rooms, air conditioning, heating, wake-up service. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the The Castleton Hotel.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (243)

Business travelers (39)

Couples (70)

Solo travelers (58)

Families with young children (10)

Families with older children (35)

Groups (31)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (243)
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Saman M. Couples
Sri Lanka, October 22, 2015
Not worth for money

Hotel room was extremely small including beds. Even the bathrooms was the same size. Unable to sit in the commode. No proper tv or control device. Not worth for money at all after paying expecting decent room. I am very disappointed.
Soehari L. Couples
Indonesia, October 06, 2015
very good location, but there were bugs on the bed

location near underground, staff is friendly enough, many restaurants nearby
The only problem I had was that there were bugs on bed, and the house keeping did not replace shampoo and soaps and did not clean the cups
Mei N. Couples
Malaysia, October 08, 2015
Bad customer service - rude. Lift suck

Location is quite near to paddington station.
Very bad experience. nothing complement about. Air ventilation is bad. No aircon and tv not working. Small and stuffy. Customer Service is rude. Lift break down. Wouldn't recommend. nothing complement about. Very bad hotel.
MUHAMMAD H. Solo travelers
Pakistan, October 04, 2015
Best location

location, rooms tiny and uncomfort
Rooms were very tiny and staff was untrained and non professional, breakfast was not special.
CHENG L. Families with older children
Hong Kong, September 13, 2015

convenience, good staff performance
Judy L. Couples
Malaysia, August 10, 2015
Tiny Room

near paddington station
room was so small that there's only 1 double bed and 1 small side table for the room, all luggage stackup on the floor.
Richard P. Solo travelers
United Kingdom, July 10, 2015
One night single room

Close to Paddington Station, Quiet,Good english breakfast, only a few minutes walk to Hyde Park
Friendly staff. Lift was out of order at time of stay. I had a ground room floor facing Sussex Gardens. Much quieter than expected.
Jennifer L. Families with older children
United Kingdom, July 03, 2015
My stay

Location, Breakfast and helpful staff.
My daughter and I had a ground floor room on arrival unfortunately there was a problem with the air conditioning room flooded so we were moved to the third floor the only problem with that was the lift out of order I have a breathing problem so made it difficult for me.( still out of order after 4 days) The hotel is looking a bit tired and could do with an update, otherwise it didn't spoil our few days away.
ernest G. Couples
Singapore, September 07, 2015
Great stay

Location, service and cleanliness
We love our stay at castleton. Staff were friendly and rooms were clean.
Nur T. Business travelers
Malaysia, July 27, 2015
Value for Money

Value for money. Good location
The hotel is near the Paddington station. The staff is very friendly and helpful.

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