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The Castleton Hotel

164-166 Sussex Gardens, Hyde Park, London, United Kingdom W2 1UD (Show on map)

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Good 7.2
based on 203 reviews

"The staff was very helpful, especially the front desk..."

  • Melissa, Indonesia
  • August 22, 2014
  • Area: Hyde Park
  • Rooms: 46
  • Free Wi-Fi

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Room Types
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Twin Room
Single Room
Triple Room
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Quad Room
Single Room
Double Room
Twin Room
Triple Room
Quad Room

 

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Photos of The Castleton Hotel

The Castleton Hotel London - Guest Room
Guest Room
The Castleton Hotel London - Twin Room
Twin Room
The Castleton Hotel London - Twin Room
Twin Room
The Castleton Hotel London - Guest Room
Guest Room
The Castleton Hotel London - Bathroom
Bathroom
The Castleton Hotel London - Bathroom
Bathroom
The Castleton Hotel London - Bathroom
Bathroom
The Castleton Hotel London - Bathroom
Bathroom
The Castleton Hotel London - Bathroom
Bathroom
The Castleton Hotel London - Exterior
Exterior
The Castleton Hotel London - Exterior
Exterior
The Castleton Hotel London - Exterior
Exterior
The Castleton Hotel London - Exterior
Exterior
The Castleton Hotel London - Exterior
Exterior
The Castleton Hotel London - Hotel Exterior
Hotel Exterior
The Castleton Hotel London - Hotel Exterior
Hotel Exterior
The Castleton Hotel London - Restaurant
Restaurant
The Castleton Hotel London - Restaurant
Restaurant
The Castleton Hotel London - Entrance
Entrance
The Castleton Hotel London - Reception
Reception
The Castleton Hotel London - Reception
Reception
The Castleton Hotel London - Reception
Reception
Features of The Castleton Hotel
Facilities

concierge

elevator

family room

restaurant

tours

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 

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Nestled in the heart of Hyde Park, The Castleton Hotel is an ideal spot from which to discover London. From here, guests can enjoy easy access to all that the lively city has to offer. Visitors to the hotel can take pleasure in touring the city's top attractions: Tyburn Convent, Peter Pan Statue, Seymour Leisure Centre.

The Castleton Hotel also offers many facilities to enrich your stay in London. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Superb facilities and an excellent location make the The Castleton Hotel the perfect base from which to enjoy your stay in London.
Nestled in the heart of Hyde Park, The Castleton Hotel is an ideal spot from which to discover Londo ... see more
With bookings of 5 rooms or more, different policies and additional supplements may apply.



Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-Out
11:00 AM

Earliest Check-In
2:00 PM

Non-Smoking Rooms / Floors
Yes

Number of Rooms
46

Room Voltage
220

Year Hotel Built
1890

Year Hotel Last Renovated
2009


Recent customer comments

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Good

7.2

from 203 reviews

Value for Money
6.9
Location
8.9
Staff Performance
6.8
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
6.9
Food/Dining
6.4
All reviews (203)
Melissa S. Families with older children Indonesia, August 22, 2014
Just what you need

The staff was very helpful, especially the front desk people. The hot breakfast. Literally 2 minutes walk to paddington station
7
Overall a good experience. The front desk staff was extremely helpful, helped us book our tour visits in an instant. The downside was the room positions, we had to go through door after door, stairs after stairs, tight corridors to get to our room since the elevator was broken, its very inconvenient with suitcases. The toilet is quite small, couldn't shower without knocking my elbows several time and sprayed water everywhere. Breakfast was adequate, hot meals like bacons and eggs were served every 5 minutes or so, plenty of toast and milk and cereal. Its quite recommended if you only need a place to crash and won't spend a lot of time in the hotel
Ang T. Solo travelers Malaysia, June 13, 2014
Regret that did not believe in review

Location
3.7
I am so regret that i did not believe in the review for other travelers comment for this hotel of the smelled of sewerage problem. I stay here for 4 night, is my first visit to London. I have read the review about the hotels toilet have smelled of sewerage, I thought it just personal issue, but i'am totally wrong. The hotel have BIG issue of stinky toilets smelled of sewerage. When i check in, i given to a room at UNDERGROUND, the staff said i did not request for the high floor. But indeed in my remark i have put that and i show them, they move me up. But once I go into the room, first thing i check it the toilet. STINK LIKE HELL. I tolerate for the first night, cause is so tired because of jet lag. Second day, I immediately requested for changing the room, but the staff said that there can't change the room for me just like that, but there can solve the PROBLEM by putting in the liquid solution. Later day at the evening time when i get back to the hotel, the problem remain the same, so stink! I immediately requested to change the room, he said he would like to go with me to the room for a check. AND In the room he said that there is NO SMELL in the toilet. I have told him that is smelled of sewerage, he said ALL LONDON drain is smell like that, and not allow me to change the room with a very rude attitude. He said that is ONLY A LITTLE BIT OF SMELL. It mean there is smell in the toilet issue! but they just want you to compromise your stay. He said he will change it for me IF the smell retain. Useless point! you should change IMMEDIATELTY on the spot, not THE NEXT DAY! Because this is my first visit to London, I do not want to end up fighting with the staff and spoil the mood of my holiday. so i ignore it and finish my 4 night stay. I would tell all traveler PLEASE DO NOT STAY IN this hotel if you don't want end up spoiling your holiday.
Mohd N. Solo travelers Malaysia, April 8, 2014
Clean but room and toilet too small

friendly staffs, clean rooms, cheap price
6.3

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Customers like this hotel for:
Nearest transport:
  • Paddington (Circle & Bakerloo) Railway Station (0.2 Km / 3 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • London City Airport (15.7 Km)
  • London Heathrow Airport (20.0 Km)
Customer comments:
  • "Breakfast" , "Good location" , "Very clean"
Top attractions in the area:
  • Hyde Park (1.0 Km / 12 min walk)
  • Selfridges (1.4 Km / 17 min walk)
  • Madam Tussaud's (1.6 Km / 20 min walk)
  • Mayfair (1.9 Km / 23 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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