Very good 7.2
Based on 267 reviews

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About The Castleton Hotel

Description

Whether you're a tourist or traveling on business, The Castleton Hotel is a great choice for accommodation when visiting London. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Paddington Station, The Pet Cemetery of Hyde Park, Rolling Bridge.

At The Castleton Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, fax machine, photocopying, taxi service, ticket service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find fax machine, towels, carpeting, television LCD/plasma screen, smoke detector. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. The Castleton Hotel is your one-stop destination for quality hotel accommodations in London.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer

Pets

  • Pets allowed

Guest services

  • Ticket service
  • Luggage storage
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]

Business & money services

  • Photocopying
  • Fax machine

Languages spoken

  • English
  • Arabic
  • Hindi
  • Lithuanian
  • Polish
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Policies

When booking for 4 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s) Must use an extra bed
  • Guests over 3 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 11:00 AM
Non-Smoking Rooms / Floors: Yes
Number of Rooms : 46
Room Voltage: 220
Year Hotel Built: 1890
Year Hotel Last Renovated: 2009
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Recent customer comments

Filter by traveler type
Very good



  • Cleanliness 7.3
  • Facilities 5.7
  • Location 8.8
  • Room Comfort/Standard 6.7
  • Service 7.0
  • Value for money 6.8
  • Food/Dining 6.4

Choi L.
Hong Kong
July 27, 2016
Worst hotel experience in London
Air con was not working well in a hot summer day. So hot in the room even the air con temperature was set to 18. Told the staff but nothing improved. Lift was broken. Toilet was smelly. Strong smell of paint in the room. This stay was awful.

Stephen B.
New Zealand
July 04, 2016
T
T

Byrappa V.
India
June 26, 2016
summary
The single room was very small, with irregular shape low roof. The bathroom was incredibly small with shower area being only about 3ft by 5ft. Only good part is the breakfast.

JOHN O.
Canada
June 22, 2016
London family vacation
Hotel needs upgrade but staff were very nice people.

Nura K.
Singapore
June 12, 2016
Convenient and Comfortable Hotel
The Hotel was situated in a great location near Paddington Station. The rooms were clean and staff were friendly. The free wifi available in rooms was a great convenience and also the availability of a lift.

Ravindra S.
India
June 11, 2016
RAV,I INDIA
I paid 135 pound /day which is not worth. Rooms are small, some of staff are rude,ordinary breakfast.Not worth paying so much.

Rogerio P.
Brazil
April 14, 2016
Recommended
Very good value, nice neibourhood, great friendly staff.

Cynthia Y.
Philippines
February 13, 2016
Not recommended
Extremely small room. Extremely small bathroom.

Chih M.
Taiwan
February 10, 2016
Great
I had a good time here. Very friendly (and helpful) staff, good breakfast, nice bed and super good location. My only issue is the bathroom. It is really small, and hot water is a bit not hot enough. The room is a bit old and small too, but not too bad at all. However, I like this place. Thank you for make my stay as comfortable as possible.

Lawrence M.
United Kingdom
January 14, 2016
Good hotel for the money but needs some improvemen
Friendly staff, clean rooms, easy access to Paddington and Heathrow
Overall my stay was fine. My room was more or less what I expected. I thought it needed a spruce up, there were some patches of paint missine. I know space is at a premium but the bathroom was just too small. Standing at the sink you were touching the toilet and if you stepped back you were in the shower, which was very small. I don't see the need to have the bathroom cubicle raised up by six inches. It would be easy to trip into or fall out of at night. The breakfast was mediocre. The sausages needed a jack hammer to cut into them and there was a choice of white bread or white bread. One really annoying problem was the elevator to the basement where the breakfast room was. If it wasn't on the floor you had to walk up through a mystifying maze of corridors to reception to use it. I mentioned this to the receptionist and his answer was "I know." Overall with a few tweaks I would probably stay there again.



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