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Recent customer reviews
All reviews (7)
August 28, 2015
June 2, 2014
Amazing room and the service was fantastic!
The reception staff!!!!
The reception staff were amazing, so helpful with organising out trip and so knowledgable about the local area! Customer service was outstanding
Brilliant and that was all down to the customer service we received! Staff went above and behond to help us out! Great little guesthouse. You can't get free wifi in the room but you can in the reception area! The breakfast was nice and just a short walk away! Rooms were clean and spacious!
September 14, 2013
Excellent location good service nice room
Easy to travel in Cape Town by walking, a few step to the mall, shops and restaurants. Friendly and helpful staff.
August 16, 2012
Great room, but unsatisfactory shower
Clean room. Great Location.
Loved the location and area. Plenty of restaurants in close by. The staff were really helpful, the room was great except for one thing: the shower head was absolutely useless - more water went out the side than thru the nozzles. I would say they need to up their standard of inspection, too, as I came in one evening and found that the lines on the venetion blinds had been fouled up, obviously by the cleaner, and then just left that way
May 28, 2012
Had a strange room on a street corner; must have been a shop earlier and remade into a slightly overdesigned hotel room. Walk-in right on the corner, not through any reception. Interesting, but not completely convincing. Blinds had to be drawn as it was pedestrians just outside the windows. What i liked, though, is that you took care of yourself completely. The systmem of coupons to a nearby café for breakfast worked well. Overall it was good value for the price.
January 1, 2011
Lovely guest house in the village
in the middle of the village, nice decoration, very friendly staff
The Charles Cafe & Rooms Hotel was a good choice, we will stay there again at our next visit in Cape Town. The room was really big and nice decorated with a bath tub in the middle. Just dissapointed about the internet connection. Anyway: We found free wifi internet opposite the guest house at Café Manhattan.
April 3, 2011
Goed hotel met perfecte kwaliteit prijs verhouding
ZIet er schoon en verzorgd uit
Dit hotel heeft perfecte facaliteiten voor de prijs. Personeel is vriendelijk en ontbijt lekker. Bedden liggen goed!