Excellent 8.1
Based on 799 reviews

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About The Charm Resort Phuket


Situated in Patong, The Charm Resort Phuket is the perfect place to experience Phuket and its surroundings. The hotel is not too far from the city center: just 7.5 km away, and it normally takes about 45 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At The Charm Resort Phuket, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning to please the most discerning guest. The hotel offers fantastic facilities, including hot tub, fitness center, sauna, outdoor pool, diving, to help you unwind after an action-packed day in the city. Enjoy unparalleled services and a truly prestigious address at the The Charm Resort Phuket.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna

Swimming & soaking

  • hot tub
  • outdoor pool

Water sports

  • diving
  • fishing

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant(s)
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • tours
  • concierge

On-site facilities

  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Payment types accepted for services

  • Visa
  • MasterCard
  • American Express

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Thai
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Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 33 USD
Breakfast Charge (when not included in room rate): 13 USD
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 7.5 km
Distance to Airport: 34.3 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 246
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2014
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.1
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 7.9
  • Value for Money 8.1
  • Food/Dining 7.4

rain Z.
July 22, 2016
Good and nice hotel
We had a good stay here. We love the jacuzzi in our room and the view from swimming pool is great. The breakfast is good too

Claire O.
July 19, 2016
The hotel was amazing... Although it would be helpful if the staff could speak a better English. On ordering room service twice my order was wrong becos they didn't understand. The rooms were very clean although I found a few faults with the cleaning , the stand were the TV sat had cob webs beside it. The marble top had stains but would need a hard cleaning product to take off not just water. And there were hand prints on the frosted glass on the door. No a days ter are cleaning items to get rid of these. My rating is still very high as I extremely Likked the hotel but this may help.

Soedianto M.
July 19, 2016
nice hotel
nice hotel

Saikat M.
July 18, 2016
My Phuket stay at The Charm
Food was excellent.

July 15, 2016

Yosef V.
July 15, 2016
Classic family /Honey moon Capel
Nice rooms, good location, nice staff, imazain pool. Neer the hotel there is construction, but, didn't hurt our quality time there

July 13, 2016
vina wijaya
good and nice hotel

Candys Y.
July 13, 2016
Poor customer service
Poor customer service! Especially arrangement of shuttle bus to the central.

Ming A.
July 12, 2016
Bad location. Pool access is a joke.

Lee V.
July 11, 2016
Poor resort.
The staff was rude. Chasing us to check up due to they team didn't help us to change for the check up time. Which we asked before we check in. Clean up service staff was rude and throw our thing without checking or ask. The room for young kids is not suitable, dangerous furniture. Family rooms air con spoil and we need to wait few hrs in the room for them to repair. Water heater was hot and cold cannot adjust to the temp we want. The jucuzzi bath tub was so dirty. Hotel electricity shut down for 1hr. Hotel location to the lobby is a walking distance with young baby is not very convient. From lobby to hotel room if is rain totally no shutler at all. For raining season this is a bad choice of the resort. I am very disappointed with this resort that I book. I do not feel any relax to stay in this resort. I will NEVER go back to this hotel. Lousy staff, lousy resort. Pls note all above point I mention is all truth and higher not Reco for family room with baby. Thank you