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The Charter House

114 Legaspi Street, Legaspi Village, Makati, Manila, Philippines 1229 (Show on map)

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Good 7.0
based on 225 reviews

"I liked the ambiance when i firse entered the Hotel,..."

  • Ronald, Canada
  • June 21, 2015
  • Area: Makati
  • Rooms : 105
  • Free Wi-Fi

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Room Types
Max
Rates
Standard with Breakfast
Deluxe with Breakfast
Standard (Room Only)
Deluxe Room Only
Superior
Superior Room Only (Newly Renovated)
Superior with Breakfast (Newly Renovated)
Premier Room
Premier Room (Room Only)
Premier Room with breakfast
Standard Room
Deluxe Room
Executive Room
Family Room (Room Only)
Family Room with breakfast
Family Room
Executive Room Only
Executive Suite

 

When would you like to stay at this hotel?

Features of The Charter House
Facilities

24-hour front desk

airport transfer

ATM/cash machine on site

car hire

coffee shop

elevator

family room

laundry service

luggage storage

meeting facilities

poolside bar

room service

safety deposit boxes

  
Sports and Recreation

massage

outdoor pool

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Languages Spoken

English

  

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Conveniently located in Manila, The Charter House is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Take advantage of a wealth of unrivaled services and amenities at this Manila hotel. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, room service to ensure our guests the greatest comfort.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide internet access – wireless (complimentary), non smoking rooms, air conditioning, mini bar, desk to please the most discerning guest. The hotel offers an excellent variety of recreational facilities, including outdoor pool, massage. When you are looking for comfortable and convenient accommodations in Manila, make The Charter House your home away from home.
Conveniently located in Manila, The Charter House is a great base from which to explore this vibrant ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s)
Stay for free if using existing bedding.

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Airport Transfer Fee
550 Php

Breakfast Charge (when not included in room rate)
260 PHP

Check-In From
11:00 AM

Check-Out Until
12:00 PM

Non-Smoking Rooms / Floors
Yes

Number of Floors
10

Number of Restaurants
1

Number of Rooms
105

Room Voltage
220

Time to Airport (Minutes)
30

Various parts of the property will be undergoing renovation from May 11 to December 31, 2015.


Recent customer comments

Filter by Traveler Type

 

Good

7.0

from 225 reviews

Value for Money
7.1
Location
9.2
Staff Performance
7.3
Hotel Condition/Cleanliness
6.4
Room Comfort/Standard
6.4
Food/Dining
5.8
All reviews (225)
Sort by:
Ronald C. Business travelers Canada, June 21, 2015
Pleasant

I liked the ambiance when i firse entered the Hotel, Curtious and helpful staff, Location
5.3
My stay was pleasant. There was some broken things in the washroom but the staff repaired them right away. The mattress was a little hard for me but it was ok. Room was nice and clean and the location was great. I will stay at this hotel again.
Eric H. Business travelers Belgium, June 19, 2015
practical

position, efficiency, practicality
7.3
Fine on most issues, the only thing is poor food preparation, it is tasteless, nothing interesting on this menu, all is poorly prepared besides the fruit platter.. There are good restaurants in the greebelt mall just in front so this is no big problem
Vladimir E. Solo travelers Philippines, June 5, 2015
My stay in Charter House

1. Location was great. 2. Value for money.
6.7
It was a normal stay. Comfortable, nothing fancy and that's ok.
Roel A. Business travelers Philippines, June 4, 2015
Lousy! Will never stay there again!

The Charter House
2
One of my worst hotel experiences: I was given a room on the floor that has not yet been renovated (some floors already finished renovation!); Window curtains old and dirty; ceiling lights were broken; bed was hard as a rock; air-conditioner was very, very noisy!
Terence K. Solo travelers Australia, May 10, 2015
repeat visitor

location staff ease of check in check out
9
Stayed many times before. As always, courteous and helpful staff and nice experience.
Jerome D. Business travelers Philippines, May 1, 2015
convenience and access to makati's business center

location locatio location
5
Nothing extraordinary. The location is just convenient to my meetings.
Lani L. Solo travelers Philippines, April 26, 2015
very good stay and very nice staff

excellent location, very nice staff, clean room
8.3
Gene D. Couples Australia, April 26, 2015
Definitely not worth the money spent for the room,

The only thing that was good about this hotel is that it was close to the Mall. Again that is only if your only interest is shopping at the rather expensive Grrenbetl malls.
5
I was very disappointed with my stay at the Charter house. really over-priced. We stayed there for 4 nights. The first room I was put it looked like it was the very last room that no one wanted to stay in but that they had to use because they more than likely oversold the rooms. It was small, had a broken wardrobe door, that almost fell on me. The room was dirty and musty and the shower fan had bare electrical wires showing. When I complained, I was moved to another room that was slightly better but, where workers outside were supposed to work from 8 to 5 pm every day but started earlier. Likewise I could hear hammering on the ceiling and the wall of the room all day long from 7:30 am. The curtains could not be closed either for privacy as the Air COnditioner was in the way! So workers from outside walking by would see inside the room. After complaining I was told that there was no room available and it was not until the last night that we were moved to a decent room. Nonetheless, the rooms are old and decrepit and need complete refurbishing. I would have expected a better hotel. So if you are not interested in shopping till you drop at over-priced Malls, then I would suggest to avoid the Charter House and get something better on the North or South side for the same price or cheaper. One slight consolation however, is that the staff was pleasant to deal with.
Evelyn J. Solo travelers United States of America, April 4, 2015
Bad Stay

Staff, Food, Location
4.7
My stay was very bad. I did not sleep the whole night because the airconditioning was making a sound all night long. They need to upgrade the airconditioning. Also, I felt itchy all night like there were bugs crawling on the bed.
Tatiana C. Business travelers Philippines, March 28, 2015
Satisfied

Great location and good food.
8.7
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Customers like this hotel for:
Nearest transport:
  • MRT Ayala Station (0.9 Km / 11 min walk)
Area recommended for:
  • nightlife
  • restaurants
  • shopping
Distance to airport:
  • Ninoy Aquino International Airport (5.0 Km)
Customer comments:
  • "Near shopping mall" , "Nice staff" , "Wifi"
Top attractions in the area:
  • Greenbelt Park (0.1 Km / 2 min walk)
  • Greenbelt 1 (0.1 Km / 2 min walk)
  • Ayala Museum (0.2 Km / 3 min walk)
  • Greenbelt 3 (0.2 Km / 3 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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