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The Charter House

114 Legaspi Street, Legaspi Village, Makati, Manila, Philippines 1229

Recent customer reviews

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Very good

7.1

based on
265 reviews

239 reviews in English

Value for Money
7.2
Location
9.3
Staff Performance
7.4
Hotel Condition/Cleanliness
6.6
Room Comfort/Standard
6.5
Food/Dining
6.0
All reviews (265)
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Abdul R. Solo travelers India, January 2, 2016
Convenient location

Location, close to shopping malls, friendly staff
7.7
Rooms were clean. Staff were very friendly and helpful. Food was average and bit pricy.
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Nicolo R. Families with young children Philippines, January 1, 2016
Simply Nice

Good location
8.7
The stay was pleasant. Hotel crew are nice. They cooked well, good on my taste.
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Ian T. Families with older children United Kingdom, January 1, 2016
excellent hotel

cordial staff, clean room, walking distance to the mall
8.3
Our one-night stay was just fine even if it was New Year's Eve, the hotel was calm and cool. Although the internet wasn't much good, still my son was able to use the laptop patiently. Everything in the room was very neat and clean as it was newly renovated although when we thought of using the complimentary toothbrush kit, the toothbrush had brown stain in its bristles, probably it was an old stock. Nevertheless, I guess the hotel is still nice with their courteous staff.
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Abigail C. Couples United Kingdom, December 31, 2015
advert showed new room but you get old room

Location and price
5.3
The window type aircon is so loud and is not well sealed so there is a lot of outside noise. The room on offer in the website showed a nicely renovated room but what you get are the old in renovated rooms with an old fashioned bathroom. They also need pest control as there was a small cockroach in the room.
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Jegreana L. Families with young children Philippines, December 28, 2015
Convenient hotel

The friendly staff; proximity to the airport, mall, dining; affordability
8.3
It was very comfortable, the staff were friendly, helpful, and accommodating
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Alfredo B. Business travelers Philippines, December 9, 2015
The Charter House

Good location, friendly staff, clean rooms.
8.7
Very comfortable stay.
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Princess G. Couples Philippines, December 8, 2015
perfect stay

good location, nice room, affordable rate
10
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Daryl J. Solo travelers Philippines, December 7, 2015
Value for money

Location, location, location
8.3
Comfortable
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Cholita A. Solo travelers Australia, December 4, 2015
Not my average accommodation.

Location
6.3
Not very comfortable. Toilet not flushing properly. Shower very hard to operate. Not enough hot water.
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Keith S. Couples United States of America, December 2, 2015
Sub par

Wifi , mall,
6.3
Pool is closed and doing noisy renovations but you still pay full price
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1 - 10 of 239 reviews Next page
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