Exceptional 9.1
Based on 612 reviews

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About The Chateau Spa & Organic Wellness Resort


This property is ideally situated 2,700 feet above sea level. Guests can explore The Aborigine Settlement and Deer Land Park in the vicinity. The Chateau Spa & Organic Wellness Resort and its organic and luxury features is located ideally within close proximity to Genting Highlands, Kuala Gendah Elephant Sanctuary, Bentong Hot Spring, and Chamang Waterfall. The elegantly furnished guestrooms are comfortable and invite the crisp air from the surrounding hills. Modern conveniences include cable TV, an in-room safe, and a kitchenette. Guests can dine at the on-site restaurant which serves a variety of delicious cuisines. Guests can enjoy the La Sante Organic Spa or visit the wellness center. The hotel echoes the best in hotel hospitality in paradise. The Chateau Spa & Organic Wellness Resort offers modern facilities and warm hospitality for travelers.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom
  • games room

Swimming & soaking

  • hot tub
  • swimming pool [outdoor]

Land sports

  • golf course (within 3 km)
  • horse riding

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • garden
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Arabic
  • Filipino
  • Japanese
  • Malay
  • Russian
  • Ukrainian
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The restaurant's dress code is smart casual (no slippers and shorts permitted).

To maintain guest privacy and property exclusivity, children under 12 years of age are not permitted into the property.
Children 12 years and older are required to be presented with an ID either prior via email or upon arrival.

  • Minimum age of guests is: 12 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 430 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 45. Km
Distance to Airport: 90. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 130
Room Voltage: 220
Time to Airport (Minutes): 90
Year Hotel Built: 2011
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 9.6
  • Facilities 9.3
  • Location 8.9
  • Room Comfort/Standard 9.4
  • Service 9.6
  • Value for Money 8.6
  • Food/Dining 8.7

Li L.
July 25, 2016
Relaxing Resort
Friendly Staff, Relaxing Environment, will come back next time!

July 25, 2016
Excellent Service
Our stay is just to find a comfortable hotel near to Genting and this hotel is rated one of the highest among the choice and we are satisfied with the service and food served for breakfast. The fruit juices are freshly made, unlike those that contain in a dispenser and the everyday you will receive an organic yogurt on your room table with different flavor each time they serve. No complaint on the hotel and staff and the only flaw will be the traveling but if you prefer a peaceful quiet place with beautiful scenery and organic food serving then this is definitely the place you should visit!

Natalia T.
July 20, 2016
Best resort in malay
best resort, nothing to complain, so far so good. nice view

Julianna L.
July 18, 2016
Best Getaway
First time in a SPA resort and never regret it. The staffs are all very attentive, polite and we felt very welcome the moment we step down from the car, all the way until checked out. A recommended retreat for everyone that is looking for a relaxing weekend. The SPA is a must go and do bring your work out clothes as there is a Yoga Session in the morning. Love the place and will return.

July 16, 2016
Comfortable room, Excellent service,We have a great experienced stay in this Resort.

Ivan A.
July 13, 2016
Great Birthday Retreat!
Great environment, and filled with well-trained, attentive staff. Bring your love ones here for a relaxing retreat. Activities such as flying fox and horse riding is available. Great place to stay and will definitely visit again

Michelle R.
July 13, 2016
The Best Place to relax
Comfortable room, friendly staff. Excellent service. Everything is clean. We really enjoyed our stay here. We celebrated our 15th wedding anniversary here and they upgraded our room and transport, and we had a complimentary towels :). We had a complimentary dessert from the chef when we dine in L'assiette, then when we retire that night we found another complimentary sweets in our room. It was really a VIP treatment. I highly recommend this resort to my friends. Will be going back for sure.

Nurul R.
July 12, 2016
Superb customer service
Yes! All reviews about the hotel staff is all too good to be true until you actually experienced yourself. They are indeed very pleasant, friendly, courteous. Even the housekeeper will greet u politely. Job well done to the hotel management for keeping the standards. You hardly get this in any other hotel in Malaysia. The room is quite small but it has impressive interior design. The only thing that i can complaint is that i have to request for an iron which i think it should be ready in every room. And also the bedframe is bit harmful because i have accidentally hurt my leg at the sharp edges for few times.

Miao P.
July 11, 2016
A relaxing getaway for couples
One of my family's favorite resort in KL area. The foods are great and people are kind. Environment is perfect for a holiday break. The morning yoga makes a day refreshing.

siow L.
July 11, 2016


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