Exceptional 9.1
Based on 622 reviews

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About The Chateau Spa & Organic Wellness Resort


This property is ideally situated 2,700 feet above sea level. Guests can explore The Aborigine Settlement and Deer Land Park in the vicinity. The Chateau Spa & Organic Wellness Resort and its organic and luxury features is located ideally within close proximity to Genting Highlands, Kuala Gendah Elephant Sanctuary, Bentong Hot Spring, and Chamang Waterfall. The elegantly furnished guestrooms are comfortable and invite the crisp air from the surrounding hills. Modern conveniences include cable TV, an in-room safe, and a kitchenette. Guests can dine at the on-site restaurant which serves a variety of delicious cuisines. Guests can enjoy the La Sante Organic Spa or visit the wellness center. The hotel echoes the best in hotel hospitality in paradise. The Chateau Spa & Organic Wellness Resort offers modern facilities and warm hospitality for travelers.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom
  • Games room

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Land sports

  • Golf course (within 3 km)
  • Horse riding

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Garden
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • Arabic
  • Filipino
  • Japanese
  • Malay
  • Russian
  • Ukrainian
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The restaurant's dress code is smart casual (no slippers and shorts permitted).

To maintain guest privacy and property exclusivity, children under 12 years of age are not permitted into the property.
Children 12 years and older are required to be presented with an ID either prior via email or upon arrival.

  • Minimum age of guests is: 12 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 430 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 45. Km
Distance to Airport: 90. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 130
Room Voltage: 220
Time to Airport (Minutes): 90
Year Hotel Built: 2011
Year Hotel Last Renovated: 2012
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Recent customer comments

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  • Cleanliness 9.6
  • Facilities 9.2
  • Location 8.9
  • Room Comfort/Standard 9.4
  • Service 9.6
  • Value for money 8.6
  • Food/Dining 8.7

othman B. from Malaysia
Stayed one night in August 2016
Friendly and helpful staff
The receptionist at reception counter very helpful and friendly. Also all staff at the restaurant beside the pool.
Reviewed August 29, 2016

JAGDEEP G. from Malaysia
Stayed one night in August 2016
Nice place to relax and unwind. Facility is in good condition. Good environment
Food is expensive but overall value for money
Reviewed August 25, 2016

JOHN F. from Malaysia
Stayed one night in August 2016
absolutely beyond 5 star
service , friendliness all beyond words can describe. must experience yourself
Reviewed August 25, 2016

Chek T. from Malaysia
Stayed one night in August 2016
Relaxing air blowing on you
Feel relax and wish could stay more..
Reviewed August 23, 2016

siew K. from Malaysia
Stayed one night in January 2016
this is nice place for relax and enjoy out of city. well facilities provided , friendly staff smiling all the way.
Reviewed August 17, 2016

Set L. from Malaysia
Stayed one night in August 2016
Nice getaway from hustle bustle city
The moment you step in to this hotel, everything is being taken care off. You don't need to worry about anything and must try the spa! It will not be complete without going to the SPA. They are using Voya products.
Reviewed August 17, 2016

Deivanai J. from Singapore
Stayed 3 nights in August 2016
Total relaxation
It was good to be there....but sad to leave. Looking for place to totally relax and feel refreshed again....this is the place.
Reviewed August 15, 2016

Brian N. from Malaysia
Stayed one night in August 2016
Couple getaway
Was great, time alone with my wife. Truly wonderful, relaxing and the staff went out of the way to be friendly and helpful. Great Spa too!
Reviewed August 14, 2016

MOHAMAD T. from Malaysia
Stayed one night in August 2016
Excellent Service
Friendly staff
Reviewed August 09, 2016

Lim M. from Malaysia
Stayed one night in May 2016
Organic Life
Unique experience with great surroundings and organic food!
Reviewed August 08, 2016


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