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About The Chateau Spa & Organic Wellness Resort


This property is ideally situated 2,700 feet above sea level. Guests can explore The Aborigine Settlement and Deer Land Park in the vicinity. The Chateau Spa & Organic Wellness Resort and its organic and luxury features is located ideally within close proximity to Genting Highlands, Kuala Gendah Elephant Sanctuary, Bentong Hot Spring, and Chamang Waterfall. The elegantly furnished guestrooms are comfortable and invite the crisp air from the surrounding hills. Modern conveniences include cable TV, an in-room safe, and a kitchenette. Guests can dine at the on-site restaurant which serves a variety of delicious cuisines. Guests can enjoy the La Sante Organic Spa or visit the wellness center. The hotel echoes the best in hotel hospitality in paradise. The Chateau Spa & Organic Wellness Resort offers modern facilities and warm hospitality for travelers.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • bar
  • business center
  • coffee shop
  • concierge
  • dry cleaning
  • elevator
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • games room
  • garden
  • golf course (within 3 km)
  • horse riding
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Arabic
  • English
  • Filipino
  • Japanese
  • Malay
  • Russian
  • Ukrainian
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The restaurant's dress code is smart casual (no slippers and shorts permitted).

  • Minimum age of guests is: 12 year(s).
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 430 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 45. Km
Distance to Airport: 90. Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 130
Room Voltage: 220
Time to Airport (Minutes): 90
Year Hotel Built: 2011
Year Hotel Last Renovated: 2012
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Recent customer comments

Filter by traveler type
All reviews (571)

Business travelers (11)

Couples (453)

Solo travelers (23)

Families with young children (15)

Families with older children (41)

Groups (28)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

9.6 Hambali R.
May 03, 2016
Nice view, friendly staff, lovely castle hotel, or
Nice view, friendly staff, lovely castle hotel, organic food

9.6 Hambali R.
May 03, 2016
Nice view, friendly staff, lovely castle hotel, or
Nice view, friendly staff, lovely castle hotel, organic food

8.4 reema M.
April 21, 2016
Luxurious stay
Forthcoming staff and luxurious stay

9.2 Kah S.
April 19, 2016
Good and Relaxing
This is a very relaxing hotel. Very quite and privacy environment.

7.2 SUNIL D.
April 17, 2016
City getaway
Drive from KL is about an hour to the resort. Staff was courteous; room was extremely clean and neat.

9.2 Kevin T.
April 11, 2016
Amazing service
This is a place of pure luxury. You pay for luxury and you get exactly that. From check in till check out. These people know hospitality and didn't miss a beat of making sure me and my girlfriend is well taken care of. i checked 4 out of 5 on the breakfast buffet and one day later i was a greeted by an email to apologise for being below perfect. i do not know any hotelier who takes their service at such a level. to the good people in The Chateau, Bravo. I highly recommend this place.

9.2 Niusha A.
April 04, 2016
Great experience
It is a great place for relaxation and tranquility.

10 Nadia N.
April 04, 2016
Tranquility Haven with Excellent Staff
Excellent stay, away from the bustling city...well kept property where staff take prides in whatever they are doing. Never fails to impress. Good was nice and the pool area was really clean and relaxing with awesome cabana. Will definetely come again.

March 28, 2016
Perfect in every way
Will always looking forward to come back again and again and again :-)

9.7 CHIA Y.
March 22, 2016
Romantic and relaxing couple gateway
Friendly Staff, Relaxing Environment, Comfortable Room and Resort
We just wanted to have a short breather away from the hectic city life over the weekend. We had a romantic stay, it is the perfect get-away for a relaxation and de-stress weekend from the city. We had a late check in in the evening, and did not able to try the spa as fully booked for the preferable time. The staff and managers are professional and friendly. Good quality food for dinner and breakfast. Didn't expect dress code of some restaurants in Chateau before depart hence end up eating at the pool side restaurant LaVie. Room with a big balcony but no view. The air conditioning not cold enough, might be the weather recently too hot. Definitely will come back again to try the Spa and Candle Light fine dining dinner.