Excellent 8.9
Based on 5 reviews

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About The Chatwal a Luxury Collection Hotel New York City


Set in the heart of Midtown West, Manhattan, The Chatwal a Luxury Collection Hotel New York City brings you a glamorous hotel with an art deco design which is modernized to compliment contemporary luxury. This 1930’s themed property also houses the iconic Lambs Club, now an exclusive bar and restaurant. Within walking distance from the hotel are Rockefeller Center, Broadway, and Times Square and less than 5 kilometers from Madison and Fifth Avenue. This hotel offers the new Red Door Spa, where you can enjoy a variety of relaxing treatments such as steam showers, and a manicure and pedicure studio. This hotel provides you a wide range of special and beauty treatments like skincare, massage and body treatments as well as nail care and renowned wax services. The hotel also offers you a hair and make-up service upon request. Unwind and indulge yourselves in the The Chatwal a Luxury Collection Hotel New York City’s fine selection of in-room amenities and décor, including a classic reading list and well-appointed bathroom with Rain Drop shower, to ensure your best experience at this vintage hotel.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [indoor]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Bar


  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Fireplace
  • Wheelchair accessible
  • Facilities for disabled guests
  • Elevator
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]
  • Doorman

Languages spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Dutch
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Russian
  • Spanish
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The Chatwal is now offering 25% off all Spa Services for in-house guests.

Please note that the smoking fee is $500 + tax.

Child and extra bed policy
Children 0-12 year(s) Must use an extra bed
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 165 USD
Breakfast Charge (when not included in room rate): 50 USD
Check-In From: 4:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 km
Distance to Airport: 15 mi
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 10
Number of Restaurants: 1
Number of Rooms : 76
Time to Airport (Minutes): 45
Year Hotel Built: 1905
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.6
  • Location 9.6
  • Room Comfort/Standard 8.8
  • Service 9.2
  • Value for Money 8.0
  • Food/Dining 8.0

Elvin S. from Malaysia
Solo travelers
Stayed 2 nights in March 2013
Lovely hotel right in the heart of the city
Location luxury
I love this luxury hotel by Starwood (SPG) , its right in the middle of Times Square... Everything is simply walking distance! The staff are super friendly and helpful, i will definitely come back again.
Reviewed March 27, 2013

Martyn M. from United Kingdom
Families with older children
Stayed 3 nights in August 2012
Great location but expensive food and no view
Beautiful bathroom, room and friendly service
Very good service and check in information. The room was very well presented and furnished, but a little small and had no view at all, which was a shame when we were right on Times Square. There was some confusion regarding breakfast as it was included on our Agoda booking but this hadn't been passed onto the hotel. We were eventually given coffee, juice and some pastries each morning, but this was disappointing as I had not expected only pastries for breakfast when we book and we wanted to start the day with a hot breakfast (which was the same price on the menu) but the hotel would not change the food selection available. For the money, I found the hotel nice but expensive and unfortunately the breakfast was not worth the additional cost.
Reviewed August 27, 2012

young C. from South Korea
Solo travelers
Stayed 6 nights in October 2012
작지만 아늑한 호텔
도심 한 가운데 있는데 조용하고 아늑했음.
대형 호텔에 비해 동선이 짧고 조용하고 아늑함. 타임 스퀘어에 있어 주변 시설 이용(식당, 극장 등)이 편하고 지하철 이용을 많이 해야하는 뉴욕 여행에는 적당한 호텔. 조식이 특히 맛있었음.
Reviewed November 03, 2012

jiajia Z. from China
Stayed 2 nights in November 2012
Reviewed November 15, 2012

jiajia Z. from China
Families with older children
Stayed 2 nights in August 2012
Reviewed September 12, 2012


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