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The Cityview Hotel

23 Waterloo Road, Kowloon, Yau Ma Tei, Hong Kong

Recent customer reviews

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Very good

7.9

based on 4915 reviews

3381 reviews in English

Value for Money
7.6
Location
9.0
Staff Performance
7.8
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
6.8
All reviews (4915)
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James C. Families with young children Singapore, October 4, 2013
Comfortable and pleasant stay

Convenience, family friendly and value for money
7.7
Overall = 4 stars Good points: - Family friendly as they provided me with baby cot and shower tub at no extra costs. The room has enough walking spaces even with the cot. - Very convenient. 3 min walk to MTR and near airport shuttle. Great access to Mongkok and Tsim Sha Tsui. 7-11 and a wine shop are just opposite the hotel. MacDonalds and Supermarket are just 8 min away. - Very helpful concerige service. Knowledgeable and very willing to help to recommend places to eat and getting the taxi. They also helped to call and book tables for you. Not so good points: - Room aircon is a bit too cold even though there were adjustable controls - The Yau Ma Tei MTR do not have street level access lifts. If you have many luggages, be prepared to carry them up the stairs. - We did highlight in our online booking to cater a baby cot and shower tub. These items were not in the room when we reached. However, when we called to 'complain', the housekeeping responded within minutes with the items. Reason being the items were limited and turnover needs time to prepare. Accepted!
Tan M. Business travelers Malaysia, October 3, 2013
Comfortable hotel

nice .clean,location good
8.3
staff very friendly,the location is easy to anywhere
Yu H. Solo travelers Hong Kong, October 1, 2013
Good hotel

friendly staff, clean room, convenient traffic
8
Wee L. Couples Singapore, September 30, 2013
wonderful but yet value for money.

clean room good location friendly staffs
9.3
one to sum it up wonderful and much better than i expected. definately a good choice for family and couple. location wise is very centralise. near to mtr too and easy access to food , shopping.
Kenny W. Couples Mauritius, September 30, 2013
Good Location

Nice Location, Clean rooms, Close to MRT
7.3
Nice Hotel, Rooms a bit small but for the price it's value for money. Rooms are kept clean and staff spoke english well. Well located as 1 minute walk to Yau Ma Tei Station, temple Street Market/ Jade Market and some shopping malls are at walking distance. We did not eat at the hotel at all but there are some restaurants opening til late down Nathan Road.
Yiquan C. Couples Singapore, September 30, 2013
Comfortable stay

Comfortable, Quiet, Convenient
8.3
The hotel is located very near to the MTR station, less than 2 minutes walk. The hotel staff are friendly and helpful. Internet speed was fast. Nothing much to complain about.
Wei P. Couples Singapore, September 30, 2013
Excellent Hotel

Cheap, Easy Access to Public Transport , Availability of Supper
9.3
It is an excellent stay, throughout four days, we do not encounter any negative issues.
Nicky L. Couples New Zealand, September 28, 2013
average hotel but good location

good location, free internet, free bus to and from airport
6.3
I would rate this hotel about a 3.5 star. It is located in Mongkok and walking distance to subway station. Probably a little over priced for its standard
Edward L. Business travelers Singapore, September 27, 2013
Noisy guests from China

Centrally located, near MTR
6.7
This hotel is usually booked by mainland PRC tour groups and they can be very noisy. Along the floor that I was staying, families of mainland tour groups where making a lot of noise and eating along the corridor and children running about. And the men in the group got drunk and made lots of noise after midnight. I complained to the hotel.
Yun T. Couples Singapore, September 25, 2013
Strategic location next to Yau Ma Tei MTR

Strategic location, shopping area, free in-room WIFI
9.3
Small yet comfortable and clean room. Its strategic location next to Yao Ma Tei MTR has allowed us to shop and eat along the Nathan street from Tsim Sha Tsui to Sham Shui Po within the short 4D3N stays.
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