arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.9
Based on 5080 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5080 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 6.8

Kwok H.
Singapore
December 08, 2013
Comfortable, clean and nice staffs
Central location, easy to reach MTR station.
All in excellent condition, except the room service always over look that we have two occupants give 1 piece of soap, no shampoo and bathing shampoo. Need to always call housekeeping.

Thomas B.
United States
December 07, 2013
Nice, clean hotel. Attentive staff
Good location. Affordable. Clean.
Very nice stay, Clean, comfortable room. Attentive, helpfull staff. Located near restaurants and shopping.

Lim J.
Singapore
December 06, 2013
Rooms are getting pretty old
Location, airport express K5 shuttle bus
Rooms are too small and cramp for 3. Just enough for 2. High time for renovation. Only outstanding thing is the location. And that the shuttle bus stops right at the hotel porch if you are taking the airport express.

Chitlada T.
Thailand
December 05, 2013
perfect
Near subway Near shopping place Near restaurant

Keith L.
Singapore
December 04, 2013
Good location
Near MTR, ladies mkt and food
Good as it was near the shopping areas and food is not a problem as it was along the main stretch of Nathan Road and Yau Ma Tei m t r was nearby so if u are mobile it's a good location

Veronica N.
Malaysia
December 04, 2013
great location
clean, comfortable room and nice design
Near to train station and centrally located. Room was comfortable and variety of food

Edward L.
Singapore
December 04, 2013
Nice comfortable hotel for business travel
Great location near MTR, shopping & eating in Mongkok area
I always stay at The Cityview because it is a good value hotel and very centrally located. There is airport shuttle from Kowloon Station.

Wong Y.
Singapore
December 04, 2013
Nice and fabulous
Comfortable stay, nice and friendly staff
I have stayed in the hotel since 29 nov to 3 dec. when I arrived the hotel was busy and therefore the room that I've booked was full. So the hotel manager did a free upgrade to a executive room. The staff was attentive when I need of some advise in traveling around in Hong Kong. I've booked their airport shuttle and the concierge was nice in planning my traveling time to airport to avoid unnecessary inconvenience. They even reminded me before I leave the hotel and escorted me to the shuttle which i feel is a nice gesture from them. As well, their housekeeper had kept the room clean and tidy. Whenever they sees u, they will greet which is really nice of them too. Overall my stay at the cityview was great, likes their staff and hotel very much. I will definitely choose them if I'm traveling to hk.

Ching T.
Singapore
December 03, 2013
Just expected
Good location, convenience for accessibility, Good breakfast
I booked a 2N stay that comes with complimentary breakfast for 2 for 2 mornings. I came with my spouse + 2 young children and since we will be departing early in the morning on my departure date, we requested to convert 2 for 2 to 4 for 1 so that the family of 4 could consume together. The hotel reception has refused my request and it took me to escalate to the duty manager who granted this request. My view is the reception should be empowered to provide this service level to the customer than to apply strictly the hotel regulations. The free internet service was not activated till the end of the first day and again, I have to escalate to the duty manager. It was brought up upon check-in and the commitment was made to get this fixed by the time I returned from my dinner. It wasn't fixed. Nevertheless, the duty manager offered a single a/c complimentary that at least allow me to connect while they fixed the situation. The internet service was activated close to 11pm that evening.

Doug T.
Australia
December 03, 2013
Nice Hotel Great Location
80mtrs to the MRT, 100mtrs to Nathan Road Shopping area, freindly staff
Our stay was great no problems at all, 1 double and single bed in the room and still plenty of space around them Staff were all friendly and most spoke English. The location of this hotel means you can use public transport for all the sightseeing trips. We would stay here again