arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.9
Based on 5075 reviews

Recent customer comments

Filter by traveler type
Very good



based on 5075 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 7.8
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 6.8

I-Hsin K.
Taiwan
November 10, 2014
No particular comments.
The assistant manager (very informative and friendly), the food (buffet), the shuttle bus service

MEI W.
Hong Kong
November 10, 2014
Location is very good
Location is very good

Ernestine L.
Taiwan
November 09, 2014
Hotel with great location
Location, clean room, acceptable service
A bit of a delay in getting ice to the room

Chua K.
Singapore
November 09, 2014
Good location and near to MTR
Location, near food area and near MTR
Excellent. We got a free upgrade as i need to take care of my old folks so i requested for rooms to be near by but my initial booking is 2 rooms located at 2 different builds. Staffs are friendly.

Sandy K.
Indonesia
November 09, 2014
Nice City Hotel at the heart of shopping area
Clean Room, Good Location, Nice Staff
We like this hotel because they have family room which is actually two room with connecting door, but when you book the family room, you only choose 1 family room.

Jun T.
Singapore
November 09, 2014
1000% worth staying, fantastic
Clean, very helpful staff, very patient when asking
The staffs were very friendly and helpful. The place is very clean. Just that around the place you will have to walk further up along Nathan road to find more food restaurant. Location is good! especially when MTR is just downstairs the hotel. As time was too tight I had to leave my luggage at the baggage counter until past midnight then return to collect my stuffs. The staffs there were still very helpful and willing to help although the baggage counter was close and it will be a little trouble for them to draw the keys to open the room to retrieve your luggage. The guy who helped me also went out to the road to call taxi for me. I was really thankful and appreciate the service this hotel provide. Really touches your heart, because there isn't much hotel in hk that is willing to go all out to help you as much as they can especially in a realistic society like this nowadays. But this hotel is damn good, give you the best quality service and very worth staying. I will stay there again and recommend to all my friend!

Cheung C.
Singapore
November 08, 2014
It is a good choice for business traveler.
location, service and food choice
It was a pleasant stay and all staff are very helpful and friendly. The room is very clean and housekeeping is very good.

Teerayu T.
Thailand
November 07, 2014
our favorite hotel
great location, clean and comfortable
We stay at this hotel almost every time we visit Hongkong. Recommend restaurants around the corner.

Yiqun L.
Singapore
November 07, 2014
Excellent Location & Customer Service
The hotel staff are exceptionally helpful.
Great

Mei T.
Singapore
November 06, 2014
Convenient location at the heart of kowloon
Location, service, cleanliness