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Recent customer comments

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All reviews (4918)

Business travelers (713)

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Very good
7.9
based on 4918 reviews
Hotel Condition/Cleanliness
7.9
Facilities
7.4
Location
9.0
Room Comfort/Standard
7.8
Staff Performance
7.8
Value for Money
7.6
Food/Dining
6.8

7.6 Watchara V.
Thailand
May 23, 2016
Good locations
Location: very closed to MTR for 1-2 minute walk Room size: not too small (Okay) Cleanliness: towel is not clean enough in last day. Overall: quite happy for 3-night stay

8 WEI T.
Singapore
May 23, 2016
Good location
The location of hotel is less than 200metres away from the Yau Ma Tei MTR exit A2. It is very convenient to travel around Hong Kong! Hotel room is rather spacious compared to other hotels that I have stayed before . The only flaw with the hotel is the rooms are not sound proof, I can hear people opening doors, talking and moving their luggage in the morning along the corridors. But I guess this is quite bearable since the location wins top down for me !

6.8 Kam C.
Singapore
May 23, 2016
The room is small.
It does not have a TV console and sofa.

7.6 LEE S.
Singapore
May 23, 2016
PERFECT LOCATION
The Premier rooms are really new and good (zen décor). Front desk, concierge and chamber maids were friendly and helpful! Good hotel with easy access to anywhere.

4.8 Yen N.
Singapore
May 23, 2016
Housekeeping not thorough
Customer service at Front desk not very helpful

8.4 Lee Y.
Taiwan
May 22, 2016
convenient
good location and good service

8 Ben H.
Singapore
May 22, 2016
Recent Stay
Pleasantly surprised with the newly renovated rooms. This is my preferred accommodation whenever I visit Hong Kong.

7.6 Ho M.
Singapore
May 20, 2016
Satisfied
Allocated room was far better than the one we stayed in July 2015. However, on the last night stay, we were waken at around 3.00 am by noisy occupants who stayed next door. Very uncultured and inconsiderate.

9.6 Judith J.
Australia
May 20, 2016
Great location
Stayed here 4 years ago and rooms updated but bathrooms on the small side. Perfect location near MRT and Nathan Road. Staff could not be more accommodating. Will be back.

7.6 Lam K.
Singapore
May 20, 2016
Value for Money
Good location, prompt service and value for money. Will visit again :)