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The Concourse At Los Angeles Airport

6225 West Century Boulevard, LAX – Los Angeles International Airport, Los Angeles (CA), United States 90045 (Show on map)

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Area: LAX – Los Angeles International Airport Number of Rooms: 580
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
524 reviews

Value for Money
7.4
Location
8.4
Staff Performance
7.6
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.6
Food/Dining
6.8
All reviews (524)
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Hendra S. Families with older children Indonesia, December 12, 2014
stay at the concourse loa angeles airport

the room is spacious, proximity to airport and include free airport shuttle
5.3
the stay was pleasant except the wifi was not stable. otherwise the rest are generally satisfactory.
Roanne L. Couples Canada, November 2, 2014
Good hotel in dire need of renovations

courteous staff, proximity to airport (with free shuttle), comfortable
8
Staff were courteous and helpful. My only complaint is that the hotel is seriously outdated and in need of renovations. The hallways have old smelly carpets and on our checkout, there was a terrible sewage stench throughout the floor (12th). Despite the above, it was good value for the money and I would return.
Kelvin T. Business travelers Singapore, October 26, 2014
Comfort and Pleasant Stay

Comfort and Pleasant Stay, Friendly & Courteous Staff, Effective Shuttle Service
7.3
Overall experience was quite good. However, the internet in the room does not work so well. My room number is 661. There should be a shuttle service provided for guests to some shopping malls or eating places nearby, like CVS or In/Out Burgers.
Thomas C. Families with young children Australia, October 7, 2014
The Concourse

Location, Shuttle Bus, Cafe
5.7
It was ok, but not fantastic. The road outside the hotel was under construction and it was nearly impossible to get a taxi to turn into the hotel. The name had also only recently changed, which confused all taxi drivers. 6/10
Susan D. Couples United States of America, October 2, 2014
overpriced and dated rooms

pet friendly, near the airport thats it
7.7
This property has not been renovated in a long time, furnishings and rooms were old, torn, ripped, dirty. Front desk staff needs more training, they were unable to follow simple instructions. We were charged 3 times for our room! The front desk manager did make the necessary corrections, and was able to quickly correct the situation. He was the only positive at this property.
Amanda D. Groups Canada, September 20, 2014
Review

Location, being able to print boarding passes free of charge, ease of checking in/out
8
Yew C. Solo travelers Singapore, September 7, 2014
good hotel

location, reasonable price
8
location, reasonable price,
Sl N. Business travelers Hong Kong, August 31, 2014
A good choice

good location, nice employee,
8.3
not bad
Siyun W. Couples Singapore, August 30, 2014
Overall stay comments

Location
5.3
Room was acceptable but bedsheet looks a little old. The front desk was good but the concierge was not very well managed for discipline. One of the concierge lady was trying to convince us to rent the vehicle from the in-house rental company. When we rejected due to the price and return for our luggages in the afternoon, she intentionally ignored us. We knew she was angry but it was obvious that she had shown no professionalism on her duty. It seems that the service level had been affected due to the transition of management. Hope to see improvement with the new management as the price of the hotel is not cheap.
Luisa V. Business travelers Spain, August 17, 2014
Convenient hotel for travelers

Close to airport , clean rooms ,
5.3
All fine and simple

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Customer Reviews - The Concourse At Los Angeles Airport, Los Angeles (CA)

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