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Very good



based on 4007 reviews
  • Cleanliness 7.8
  • Facilities 6.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 8.1
  • Food/Dining 6.5

JULIE M.
Australia
April 20, 2014
Good value for money
Location cleanliness shuttle
What we needed for an overnight stay.

kristin R.
Canada
April 18, 2014
good
close to airport
Satisfied customers

Megan G.
Australia
April 18, 2014
Good cheap stay close to the airport
close to the airport, free shuttle to the airport, pool
Good cheap stay that was close to the airport for our transfer the next day.

Ann M.
United Kingdom
April 15, 2014
Fabulous hotel, friendly staff, nice rooms, quiet
Friendly staff, good lcoation for shopping and eating, nice rooms
This hotel is fabulous, really friendly staff, so helpful plus a shuttle service to the airport, nice rooms, nice pool, cafe serves a variety of foods, lovely and quiet no planes overhead and 5 minutes down the road is a big indoor and outdoor shopping centre so its got everything you need while you are there. Highly recommended. Thank you to the lovely staff.

Leana H.
South Africa
April 14, 2014
short stay
close to airport
We only stayed on night as we arrived late at night and our flight the next day was very early. The hotel was fine for only one night, except there was no complementary coffee or tea in the room. That is the only critique I have, other than that we had a nice rest.

Mark T.
United States
April 14, 2014
Great hotel and location but eat somewhere else
location
We enjoyed our stay and will stay the next time we have a layover in Bangkok. The pool area is nice (our 6-year old son loved it). The room was clean and comfortable. We paid for the round trip pick-up service. We won't do that next time. They don't call the shuttle to pick you up until you meet them at the airport. The hotel is very close to the airport, but we still had to wait 45 minutes for the van to come and get us. The hotel is very near a great shopping area with loads of restaurants and big grocery store. Skip the hotel restaurant. No one spoke enough English to take our order. We pointed at the menu and tried to communicate, but the wrong food still came out, and one dish we ordered never made it out (we were the only ones in the restaurant at the time). We discovered the mall area and restaurants after we ate at the hotel. Next time, we'll go to those restaurants and skip eating at the hotel. We will definitely visit again.

myles L.
United Kingdom
April 12, 2014
great for short overnight stays
the receptionist, has shuttle,the receptionist
I booked a room with one way shuttle to hotel but i wasnt told by anyone where to find the meeting point or if there even was a meeting point, So i had to walk around the airport asking many people where to find the cottage. When i finally found it the guy wasnt even holding the sign and was more interested in his smartphone so no wonder it was so difficult to find. Shuttle took me to the hotel fine, the receptionist was very very helpful and polite the only other downfall apart from the lazy guy who cant even be bothered to hold a sign was one of my towels had skid marks on it!! Luckily there was another.

Laura L.
United Kingdom
April 11, 2014
Good value
Transfer to hotel, clean, good facilities
The hotel provided an okay last night prior to leaving from Bangkok airport early the next day. However I booked a double room in advance only to be told on arrival they only had twins left. They wouldn't make up a double from two singles so gave us a twin with the beds next to each other, which wasn't comfortable. The hotel restaurant was nice but quiet and the staff weren't overly attentive. There is no bar to get a drink around the pool or pool table so a very quiet atmosphere. Otherwise the hotel was clean, well presented, modern, good swimming pool and some very helpful bellboy, just don't expect to get the room you booked!

Peter B.
Canada
April 10, 2014
Good
Location, restaurant, service includes airport shuttles
Very good airport hotel. Staff is great. Sorry, but you have to pay for internet in the room but free in business centre. Good shuttles to airport. Room is small but has everything you require. Will return in future.

Sally S.
Belgium
April 07, 2014
only positive!
the personnel was extremely friendly, super fast check-inn, cheap price for a good service
This was the second time I stayed here. This time also, the staff was very friendly from the start until the end. The shuttle to the airport had a delay because of heavy traffic, but the staff provided a taxi which they paid for. I also like the fact that they have an international menu to choose from for room service. I'd definitely come again!!