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Recent customer comments

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Very good



based on 4015 reviews
  • Cleanliness 7.8
  • Facilities 6.6
  • Location 7.7
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for money 8.1
  • Food/Dining 6.5
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Patrick B.
Ireland
March 16, 2013
Comfortable, Quiet and Relaxing
Close to the Airport, Friendly & Helpful Staff and Clean & Comfortable

Jody R.
Canada
March 16, 2013
Great hotel for an overnight close to airport.
Proximity airport, good dinner at restaurant, good swimming pool.
Good hotel option if you are looking for something close to the airport. We used their shuttle service which was very reasonable and on-time - only a 10min ride to the airport.

Terrence J.
Canada
March 16, 2013
Small room and bothered by the lack of free Wifi
Close to airport, swimming pool, pool table
Well, I was happy to get a hotel close to the airport and the price was pretty good. The front counter staff is trying hard at customer service. But I was really bothered by the lack of free Wifi. I had to keep running down for another 100 THB refill of my wifi connection. That in my opinion is really bad. The room was also very tiny and they need to add a shelf around the sink for toiletries because there is nowhere to put stuff. The front desk staff was good as well as the waitress. But management needs to monitor staff. One food service girl kept coffing without covering her mouth.

Miek S.
Netherlands
March 15, 2013
Very convenient location!
Location, clean, swimmingpool
Nice, cozy hotel, clean, spacious rooms, very convenient location for passengers passing through, nice staff, good food. There is a mall within walking distance with restaurants a night market and ATM's.

Kay C.
New Zealand
March 15, 2013
Budget hotel close to airport
Proximity to airport was the only positive aspect of the hotel.
Slept poorly as mattress was extremely hard. Room and hotel are clearly very low budget. All amenities were at additional cost and it seemed doubtful whether it would be worth paying the extra cost. Left as early as possible in the morning.

Robert A.
United States
March 15, 2013
Bery Delightful Experience
The Staff, The Staff and the Staff, plus the airport shuttle and room service.
I enjoyed my stay immensely at the Cottage Hotel. Very clean, very professional and quite capable staff.

Robert A.
United States
March 15, 2013
Love the caring and attention from staff
close to the airport, great foor from room service, fast and smart check-in and check-out
I stay here when I need a very quiet relaxing break between hectic international business traveling. I think this place is comforting and family like the staff feels relaxed and are obviously capable.

Robert A.
United States
March 15, 2013
i love this place .... everytime, i enjoy it more
the attentitiveness of the staff, the shuttle service, the superb language skills of the staff.
very fine and uneventful, which is just waht i was looking for. i love this place. the staff seems to honestly care, they remember my name and always leave a welcoming note on the bed. he must be well travelled, his staff is super kind, calm and professional. i have watched as they dealt with irate, uncompromising, overly demanding foreign tourists. they defused the situation and i saw smiles all around, even from a dreary, selfish and rude client. my hat is off to these staff. good training and wonderful, professional training coupled with good supervisors sure makes a difference. i will come back.

frederic V.
France
March 14, 2013
the best to be near airport
location, staff, pool

Yeo K.
Malaysia
March 12, 2013
cozy and friendly
nice pool
Very pleasant. Friendly service.very accommodating. Very clean.Will definitely recommend to friends who fly in from the old airport.