Very good 8.0
Based on 288 reviews

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About The Crossley Hotel


The stylish art deco exterior of The Crossley Hotel is a hint of the quality and comfort offered inside. The location is great - just a short walk from the government offices and the business district, making it an ideal base for business travelers. If you are visiting Melbourne on holiday, you will appreciate the location surrounded by historic theaters, cozy bars, well-known restaurants, and major shopping venues. Also within walking distance are attractions such as Her Majesty's Theater, China Town, and Regent Theater among others. The rooms at the Crossly are all strictly non-smoking, and all come equipped with a bath tub and a dedicated work space. Guests at the hotel also enjoy access to the nearby Melbourne City Baths and Gym for a small fee. The Crossley Hotel offers guests the comfort of a city center location from which you can easily access this cosmopolitan city.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Food & beverage

  • Restaurant(s)


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Family room
  • Elevator
  • Library
  • Shop(s)
  • Smoking area

Health and security

  • 24-hour front desk
  • Safety deposit boxes

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Must use an extra bed
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00PM
Check-Out Until: 10:00AM
Distance from City Center: 0.5Km
Distance to Airport: 20.Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 6
Number of Rooms : 89
Parking Fee (per day): 35 AUD
Room Voltage: 240
Time to Airport (Minutes): 25
Year Hotel Built: 1985
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Verified traveler reviews

Filter by traveler type
Very good

  • Hotel Condition/Cleanliness 8.3
  • Facilities 10.0
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 6.8

LEUNG K. from Hong Kong
Stayed 5 nights in March 2016
Clean and good location
1. Good location 2. Clean 3. Good wifi
It is just around the corner of the parliament and if you are lazy, the free city tram is just at the next street. The room is clean with good wifi.
Reviewed March 30, 2016

Brendan M. from Australia
Stayed one night in February 2016
Happy with everything at the hotel
Would recommend to friends
Reviewed March 01, 2016

Chee W. from Singapore
Business travelers
Stayed 3 nights in February 2016
Good for short stay
Good location, Quiet, Waitress served fresh croissant during breakfast
The hotel is located within walking distance from Chinatown and it is quiet in the night. Although I told the receptionist that I would be extending my checkout time to 12 noon, the door card still locked me out after 11am (official time). I had to walk from my room back to the receptionist to revalidate my door card. I find that the breakfast is quite expensive given the limited varieties. However, the waitress did go round serving fresh croissants during breakfast except the 1st morning. The room is comfortable except the toilet look old - taps are the old turn type, mixing of water for shower is difficult because it is either too cold or too hot and floor tiles are cracked.
Reviewed February 29, 2016

Goh L. from Singapore
Business travelers
Stayed 3 nights in February 2016
Business stay
Clean, friendly staff & close proximity to f&b outlets
Very good.
Reviewed February 25, 2016

My-Linh L. from Australia
Families with young children
Stayed 2 nights in November 2015
Good location
Clean, close to transport & city
Convenience , easy access to transport & attraction
Reviewed January 25, 2016

Albert L. from Australia
Stayed one night in December 2015
Great hotel in a good position.
Check in, breakfast, position
Had a great stay at this hotel. Well positioned hotel in a great position. Good breakfast. Well positioned hotel which is good value.
Reviewed December 04, 2015

Frenky G. from Indonesia
Stayed 4 nights in December 2014
nice room
nice hotel, nice room, nice staff
Reviewed September 19, 2015

wong C. from Hong Kong
Families with young children
Stayed 2 nights in April 2015
Rude staff
The location, healthy food for breakfast
The hotel was quite good in a convenient location as walking distant to the city center. However, we so happened met a very rude staff when having breakfast, who yelled at us to kept checking if we could have breakfast in the hotel. I guessed she had bad experience with previous group of people but the vent to us.
Reviewed August 26, 2015

Chris B. from Australia
Stayed 3 nights in May 2015
Weekend Trip to Melbourne
The location is fine. Close to all food outlets (China Town. Was charged $30 per night to park the car, wish it had stated that before I booked there and the breakfast provided is only continental. Dont expect too much.
Reviewed May 12, 2015

lisanne B. from United States
Stayed 3 nights in January 2015
Good Location
location, staff friendliness, lots of restaurants close by
Arrived at the airport and took the shuttle which dropped ou off on the main road and you and to walk to the hotel. On arrival, the entrance has a flight of stairs so had to carry the bags and their was assistance. Check in was pleasant and easy. the room was small but comfortable. The amenities were acceptable, there was a safe and bottled water and a mini bar fridge that did not have sensors so you could use it. The Crossley is located in Chinatown and easy to find all sorts of restaurants. For a couple of days where you are out and about, this actually works well. I would not call it a 4 star by any means.
Reviewed May 10, 2015


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