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Very good 8.0
Based on 288 reviews

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Very good



based on 288 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 10.0
  • Location 8.9
  • Room Comfort/Standard 8.3
  • Service 8.1
  • Value for Money 7.9
  • Food/Dining 6.8
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Paul D. from Australia
Families with older children
Stayed 2 nights in April 2015
Great location
Location
Reviewed April 30, 2015

Jing T. from Malaysia
Couples
Stayed 4 nights in April 2015
Good location
1)clean 2)good location near Chinatown 3) the staff are very friendly and helpful
Reviewed April 30, 2015

CHEN W. from China
Couples
Stayed 2 nights in March 2015
Good
Service,location,cost
Reviewed April 03, 2015

Derek S. from United Kingdom
Couples
Stayed 5 nights in February 2015
Great boutique hotel
Location; cleanliness and quality of room; staff attention and helpfulness
A great boutique hotel in a really good location and also in the heart of Chinatown. The staff were attentive and very helpful. The room was clean and well appointed. We did not eat in the hotel (see above) so we cannot give a higher rating. Overall this is the best hotel we have stayed in two previous visits to Melbourne. We thoroughly recommend this hotel.
Reviewed March 07, 2015

Wei K. from Malaysia
Families with older children
Stayed 3 nights in February 2015
Good location & great staff
Location, staff, wifi
The hotel is very close to Chinatown and there are many eateries within walking distance, and China Bar is just opposite the hotel. The hotel is okay; room is normal and acceptable and might not be the 4-star hotel you would expect. Cleanliness is acceptable. Free wifi is good, and at the business centre, there is computer and printer for guests' use. However there are few steps to climb before lobby, and is quite troublesome especially if you have a huge luggage. The lift is quite small and cramped and made jerking movements, probably in need of maintenance. The staff are all friendly, polite and helpful, especially Eve who assisted us promptly and very helpful when giving information on events at Melbourne. Overall an acceptable and not bad hotel.
Reviewed March 02, 2015

Chi C. from China
Solo travelers
Stayed one night in February 2015
location
Location,cleanliness, staffs
Reviewed February 27, 2015

Diane G. from Australia
Couples
Stayed 2 nights in February 2015
UK VISITORS RATE CROSSLEY A HIT
Warm welcome by staff, comfortable room, great location
Reviewed February 12, 2015

Huma S. from United States
Couples
Stayed 3 nights in December 2014
Crossley
Location location location
Reviewed January 29, 2015

Adam F. from Australia
Couples
Stayed 2 nights in December 2014
In the city hotel
Right in city great for shopping and in Chinatow for great food
Clean hotel right in heart of city in Chinatown great for shopping and eating out
Reviewed December 30, 2014

Kenny T. from Malaysia
Business travelers
Stayed 2 nights in December 2014
Good Stay..
Clean, Spacious, free WIFI, free MOVIES!!
Overall stay is really good, located at the 'beginning' of Lt Bourke St, but no problem, still within the Chinatown, 2 min walks down the street, you will find all the restaurants & shops.. then, you will reach the CBD.. downhill walking but when return, will be uphill direction.. The lif is a little old but functioning well.. the room.. clean, spacious & apartment-liked facilities.. excet that, no washing machine & dryer.. Best thing is.. free WIFI & they provide 4 movie channels with all the latest movies for FREE!! really a surprise.. Good hotel..will definitely return!
Reviewed December 23, 2014