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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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"Very nice location. Located just across Hyde Park and few..."

  • William, Philippines
  • June 29, 2015
  • Area: Hyde Park
  • Rooms : 1019
  • Free Wi-Fi

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Room Types
Deluxe King
Deluxe King
Deluxe King Advance Purchase
Deluxe King Promo 1
Deluxe King Promo 2
Standard Single Advance Purchase
Standard Single Room
Standard Single Hot Deal
Single Hot Deal
Standard Single Room
Standard Double Room
Double Hot Deal
Standard Double Room
Standard Double Advance Purchase
Double Standard Hot Deal
Standard Twin Advance Purchase
Twin Standard Hot Deal
Executive Double
Executive Double Advance Purchase
Executive Twin
Executive Twin Advance Purchase
Executive King
Executive King Advance Purchase
Standard Twin
Twin Hot Deal
Standard Twin
Executive Double
Executive Twin
Executive King


When would you like to stay at this hotel?

Features of The Cumberland – A Marble Arch Hotel

24-hour front desk

24-hour room service


business center



executive floor

express check-in/check-out

facilities for disabled guests

laundry service

luggage storage

meeting facilities




room service

safety deposit boxes

shuttle service

smoking area


Sports and Recreation

fitness center


free Wi-Fi in all rooms

Wi-Fi in public areas

Languages Spoken












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Enjoying one of the world’s most exclusive addresses, this magnificent 4-star hotel is located at the top of Park Lane on Oxford Street. Guests of The Cumberland – A Marble Arch Hotel will enjoy the little touches that separate this hotel from its competitors, such as the plasma televisions in every room and the Egyptian cotton bed linen. The hotel also has several bars, two of which feature resident DJs delivering cutting-edge music well into the wee hours. For business visitors, the hotel’s corporate facilities are unrivalled. There is a choice of 26 purpose-built meeting rooms with state-of-the-art facilities and a dedicated support staff. The Cumberland – A Marble Arch Hotel is also a non-smoking hotel. Enjoying one of the world’s most exclusive addresses, this magnificent 4-star hotel is located at ... see more
When booking more than 10 rooms, different policies and additional supplements may apply.

Children and extra beds:
Children 0-2 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

Check-In From
03:00 PM

Check-Out Until
12:00 AM

Internet Usage Fee

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Reception Open Until
11:59 PM

Year Hotel Built

Year Hotel Last Renovated

The Cumberland – A Marble Arch Hotel London - Food, drink and entertainment The Brasserie Restaurant
Defined by its relaxed, informal setting, The Brasserie serves a menu of European classics with a distinctly British twist. Drop in for lunch or dinner, or treat yourself to our legendary Sunday Roast.

Recent customer comments

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Very Good


from 942 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (942)
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Leong P. Couples Singapore, June 30, 2015
Great service but found some hair in the bath tub

Location, service & free breakfast
There was a foul smell outside our room & when we opened the door, it's from the bath room. Found some hair in the bath tub. Cleanliness was alright other than that. Great service i must say, they offer free breakfast, option of bath tub & even free ice-cream at the lobby during summer. Location was fantastic. Overall, it's a good hotel.
William C. Groups Philippines, June 29, 2015
good location

Very nice location. Located just across Hyde Park and few minutes by car from Heathrow Airport. Buckingham and Kensington Palace is close by.
Thomas H. Couples United Kingdom, June 28, 2015

location location location
Arrived at 1.30 pm and the room wasn't ready, no problem we will have some lunch and come back. On our return and after a 15 minute wait we were given the keys to our room which turned out to be a single I then had to return to the reception to inform them of the mistake which was received with and I'm not lying a 'shrug of the shoulders'. I was then allocated an other room which was not a double by any hotel I have ever stay at standards, they did however phone to see if this was acceptable but by this time we were already late for our meeting we accepted it would do. Shocking treatment from an establishment like The Cumberland and leaves a bitter taste in the mouth. Great location but watch out for the indifferent attitude of the reception staff.
Rodney P. Couples Australia, June 18, 2015
Ideal location

Staff, location, club lounge
Small rooms and breakfast facilities for the prices charged let the hotel down. Was an executive room as well.
Mohammed A. Couples Saudi Arabia, June 10, 2015
It was one of the best hotels I visited in London

Location, staff and general performance of hotel
I really have enjoyed in the Cymberland , the room was wide and clean , the staff was kindly with good service and the location of hotel is in the best place on London.
Eng K. Couples Malaysia, June 9, 2015
good location,reception good

all sai d above
Shariffa A. Business travelers Singapore, May 27, 2015
Location, location, location!

Michael H. Couples United Kingdom, May 27, 2015
No Gap at the Cumberland

An upgrade to a junior suite, the Executive Club and its locality
Our stay was excellent. No complaints at all. We were in an excecutive room but there was a bonus - we were upgraded to a junior suite.
Mohammed A. Couples Saudi Arabia, May 22, 2015
wonderful place

location and quiet room , services
Nine days
Rachelle A. Families with older children Philippines, May 22, 2015
Tourist-friendly hotel

Location, Staff, Food
We booked this hotel twice because its location was very convenient for us, it is just beside the Marble Arch Station and it is near the shopping centers at Oxford street. Since we're a family of five, we got one standard double room for our parents and a triple room for my two siblings and I. The size of the rooms were pretty decent if you don't have huge luggages with you. This goes for the bathroom as well. The rooms were simple with a modern design, beds and pillows were comfortable and most importantly, they were kept clean. We availed of their breakfast and they have a variety of food to choose from. I personally love their pork sausage and mushrooms! They also have a vegetarian menu. The men at the concierge were very accommodating. They attended to every need that their guests have. They gladly assisted guests regarding directions, courier service, airport transfers etc. The Cumberland is a very busy hotel with at least 10 people inquiring about something at the concierge but the guys there were patient enough and still all smiles to answer every inquiry. I recommend this hotel for tourists who wish to explore London.
< Previous page 1 - 10 of 942 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • London's West End
  • Hyde Park
  • Oxford Street
  • Madame Tussauds
  • Mayfair

Getting to the hotel is simple. From London Heathrow, we recommend the Heathrow Express. This runs direct from the airport to Paddington station in just 15 minutes (20 minutes from Terminal 5) and there’s a train every quarter of an hour. The Gatwick Express runs a similar service into Victoria. From either terminus, you can take the underground to Marble Arch. The Cumberland hotel is about a minutes’ walk away from there.

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Customers like this hotel for:
Nearest transport:
  • Marble Arch Tube Station (0.0 Km)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • London City Airport (14.6 Km)
  • London Heathrow Airport (20.9 Km)
Customer comments:
  • "Helpful staff" , "Nice and modern room interiors" , "Very central location"
Top attractions in the area:
  • Selfridges (0.4 Km / 5 min walk)
  • John Lewis (Oxford St) (0.9 Km / 11 min walk)
  • Mayfair Street (1.0 Km / 12 min walk)
  • Hyde Park (1.1 Km / 14 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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