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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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"Location and the staff multilingual. ..."

  • Mustafa, Kuwait
  • August 25, 2015
  • Area: Hyde Park
  • Rooms : 1019
  • Free Wi-Fi

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Room Types
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Rates
Standard Single Advance Purchase
Single
Standard Single Hot Deal
Single Hot Deal
Standard Single Room
Deluxe King
Deluxe King
Deluxe King Advance Purchase
Deluxe King Promo 1
Deluxe King Promo 2
Standard Double Room
Double Hot Deal
Standard Double Room
Standard Double Advance Purchase
Double Standard Hot Deal
Standard Twin Advance Purchase
Twin Standard Hot Deal
Executive Double
Executive Double Advance Purchase
Executive Twin
Executive Twin Advance Purchase
Executive King
Executive King Advance Purchase
Standard Twin
Twin Hot Deal
Standard Twin
Executive Double
Executive Twin
Executive King

 

When would you like to stay at this hotel?

Features of The Cumberland – A Marble Arch Hotel
Facilities

24-hour front desk

24-hour room service

24-hour security

airport transfer

bar

business center

car park

coffee shop

concierge

currency exchange

daily housekeeping

elevator

executive floor

express check-in/check-out

facilities for disabled guests

laundry service

lockers

luggage storage

meeting facilities

newspapers

nightclub

photocopying

postal service

printer

private check in/check out

restaurant

room service

safety deposit boxes

salon

shared lounge/TV area

shuttle service

smoking area

taxi service

ticket service

tours

wheelchair accessible

Sports and Recreation

fitness center

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  
Languages Spoken

Arabic

Bulgarian

Burmese

Catalan

Chinese (Cantonese)

Chinese (Mandarin)

Croatian

Czech

Danish

Dutch

English

Estonian

Filipino

Finnish

French

German

Greek

Hebrew

Hindi

Hungarian

Indonesian

Italian

Japanese

Khmer

Korean

Lao

Latvian

Lithuanian

Malay

Nepali

Norwegian

Polish

Portuguese

Romanian

Russian

Sinhala

Slovenian

Spanish

Swedish

Tamil

Thai

Turkish

Ukrainian

Vietnamese

 

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Enjoying one of the world’s most exclusive addresses, this magnificent 4-star hotel is located at the top of Park Lane on Oxford Street. Guests of The Cumberland – A Marble Arch Hotel will enjoy the little touches that separate this hotel from its competitors, such as the plasma televisions in every room and the Egyptian cotton bed linen. The hotel also has several bars, two of which feature resident DJs delivering cutting-edge music well into the wee hours. For business visitors, the hotel’s corporate facilities are unrivalled. There is a choice of 26 purpose-built meeting rooms with state-of-the-art facilities and a dedicated support staff. The Cumberland – A Marble Arch Hotel is also a non-smoking hotel. Enjoying one of the world’s most exclusive addresses, this magnificent 4-star hotel is located at ... see more
When booking for 10 or more rooms, different policies and additional supplements may apply.



Children and extra beds:
Children 0-2 year(s)
Stay for free if using existing bedding.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
50 GBP

Breakfast Charge (when not included in room rate)
18.95 GBP

Check-In From
03:00 PM

Check-Out Until
12:00 AM

Distance to Airport
10 miles

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
8

Number of Restaurants
2

Number of Rooms
1019

Parking Fee (per day)
35 GBP

Reception Open Until
11:59 PM

Time to Airport (Minutes)
45

Year Hotel Built
1930

Year Hotel Last Renovated
2004


Recent customer comments

Filter by Traveler Type

 

Very Good

8.0

from 964 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (964)
Sort by:
Mustafa A. Couples Kuwait, August 25, 2015
Location is excellent

Location and the staff multilingual.
8
We enjoyed our stay cuz close shopping area .
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Essa A. Couples Kuwait, August 14, 2015
Room size is not what I paid for

Locations is great to Oxford street
7
It was short but the worst bathrooms I have stayed in years the design is not to the comfort of individuals
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Yacoob A. Families with young children Bahrain, August 12, 2015
The Cumberland – A Marble Arch Hotel

Location, Staff Performance and Room Comfort/Standard
10
Very Good
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Brian V. Solo travelers United Kingdom, August 3, 2015
Good hotel but overwhelmed with conference guests

Location, location, location
7
Have stayed here before and usually a reasonable value-for-money choice. I somewhat regretted the decision this time as more expensive relative to usual and overcrowded, There was a Middle East conference in attendance (that is fine - good revenue stream for hotel) which made the hotel feel over-crowded. Long queue to check-in. The level of English spoken by staff not great and all signs in the hotel were primarily in Arabic when I was there. There was an insistence that I produced a passport upon check-in which I found somewhat insulting as a British citizen in my own country. I was gratefully upgraded to an executive room - seemed like a nice gesture but another block from main hotel and lift to my room out of service (needed to take another and then staircase). In summary, a great location but will consider alternatives next time.
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Ahmed A. Solo travelers United Arab Emirates, August 1, 2015
very good location nice hotel

location clean near shopping area
8.3
very good thanks i would come again
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Jade B. Couples United Kingdom, July 19, 2015
Nice Staff - tiny rooms

the location, friendly staff and good breakfast
6.7
For a hotel to put your head down and be in a good location this works, the staff are cheerful and polite and the breakfast had good choice. On the negative, we had our rooms upgraded, it was tiny and very basic. The hotel is a warren of characterless corridors and uneventful views.
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Mercedes T. Couples Philippines, July 17, 2015
Great Location, Small Rooms

Location, Staff, Clean
8.3
Comfortable stay, although rooms were a bit small. Paid for an upgrade to a deluxe room, and rooms were bigger. Lounge use was very useful especially for those having a few hours to wait after check-out for their flights.
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Madhukar B. Business travelers Australia, July 16, 2015
Quick Stop

Clean room; Quiet; Excellent Breakfast
10
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Eli T. Business travelers Israel, July 16, 2015
Good hotel

123
8.7
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Bradley H. Solo travelers Australia, July 16, 2015
Clean, comfortable, great location, but expensive!

Cleanliness, Location, Comfortable
7
Pleasant stay, but small room, in my opinion, an expensive stay.. Probably won't stay again!
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< Previous page 1 - 10 of 964 reviews Next page >

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What's nearby? / Directions

What's nearby?
  • London's West End
  • Hyde Park
  • Oxford Street
  • Madame Tussauds
  • Mayfair


Directions
Getting to the hotel is simple. From London Heathrow, we recommend the Heathrow Express. This runs direct from the airport to Paddington station in just 15 minutes (20 minutes from Terminal 5) and there’s a train every quarter of an hour. The Gatwick Express runs a similar service into Victoria. From either terminus, you can take the underground to Marble Arch. The Cumberland hotel is about a minutes’ walk away from there.

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Customers like this hotel for:
Nearest transport:
  • Marble Arch Tube Station (0.0 Km)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • London City Airport (14.6 Km)
  • London Heathrow Airport (20.9 Km)
Customer comments:
  • "Helpful staff" , "Nice and modern room interiors" , "Very central location"
Top attractions in the area:
  • Selfridges (0.4 Km / 5 min walk)
  • John Lewis (Oxford St) (0.9 Km / 11 min walk)
  • Mayfair Street (1.0 Km / 12 min walk)
  • Hyde Park (1.1 Km / 14 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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