2015
Very good 8.0
Based on 1127 reviews

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About The Cumberland – A Marble Arch Hotel

Description

Enjoying one of the world’s most exclusive addresses, this magnificent 4-star hotel is located at the top of Park Lane on Oxford Street. Guests of The Cumberland – A Marble Arch Hotel will enjoy the little touches that separate this hotel from its competitors, such as the plasma televisions in every room and the Egyptian cotton bed linen. The hotel also has several bars, two of which feature resident DJs delivering cutting-edge music well into the wee hours. For business visitors, the hotel’s corporate facilities are unrivalled. There is a choice of 26 purpose-built meeting rooms with state-of-the-art facilities and a dedicated support staff. The Cumberland – A Marble Arch Hotel is also a non-smoking hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park
  • airport transfer
  • shuttle service

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • private check in/check out
  • express check-in/check-out
  • luggage storage
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • executive floor
  • nightclub
  • salon
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • printer
  • meeting facilities
  • business center
  • currency exchange

Languages Spoken

  • English
  • Arabic
  • Filipino
  • French
  • German
  • Italian
  • Polish
  • Portuguese
  • Spanish
  • Turkish
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Policies

When booking for 10 or more rooms, different policies and additional supplements may apply.

Child and extra bed policy
Children 0-2 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 50 GBP
Breakfast Charge (when not included in room rate): 18.95 GBP
Check-In From: 03:00 PM
Check-Out Until: 12:00 AM
Distance to Airport: 10 miles
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 8
Number of Restaurants: 2
Number of Rooms : 1019
Parking Fee (per day): 35 GBP
Reception Open Until: 11:59 PM
Time to Airport (Minutes): 45
Year Hotel Built: 1930
Year Hotel Last Renovated: 2004
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Recent customer comments

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Very good



  • Hotel Condition/Cleanliness 8.1
  • Facilities 6.9
  • Location 9.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.2

DANISH A.
India
July 26, 2016
NICE PLACE TO STAY
GOOD HOTEL FOR STAY.

DANISH A.
India
July 26, 2016
GOOD HOTEL
NICE PLACE TO STAY!!

DANISH A.
India
July 26, 2016
NICE PLACE TO STAY IN CENTRAL LONDON
CENTRALLY LOCATED,SMALL BUT GOOD ROOMS AND COOPERATIVE STAFF.

Nashat B.
Saudi Arabia
July 24, 2016
Cumberland
X

ERIC G.
Malaysia
July 22, 2016
Good location , shopping & free wifi
Good service from the Executive lounge officer , good location & free wifi .......smile

ERIC G.
Malaysia
July 22, 2016
Good location, shopping & wifi
Good service from the executive lounge officers, good location & quiet.

GORDON B.
Malaysia
July 21, 2016
Nice
Nice

GORDON B.
Malaysia
July 21, 2016
Nice
Nice

Alice C.
Singapore
July 21, 2016
Short stay
Happy with a stay of one day.

Ju N.
Malaysia
July 19, 2016
Perfect location, no luggage storage facility
We were headed to paris for a couple of days and asked to deposit our luggages as we will be returning to Cumberland but was informed they have no luggage storage facility after their renovation. If we need to store luggage, they will bring it to an external company and we were quoted 40pounds for a large cargo bag, and another 20pounds for a small cabin sized bag for a duration of 3 days. Had we known about this, we obviously would not have chosen this hotel. On a brighter note though, everything else was great. Room was clean, water, coffee and tea was well-stocked and replenished daily. Staff were friendly. There was tight security in the night (asked to scan our keycards before entering lift) which was great to know.


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