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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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Area: Hyde Park Number of Rooms: 1019
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 958 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (958)
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Keanghuy H. Couples Cambodia, March 28, 2015
Satisfy

Feel very satisfy with service that hotel provide
8
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Imogen Q. Couples United Kingdom, March 28, 2015
Weekend trip

Location, location, location
6.7
Oversubscribed, we queued for half an hour just to check in- they pack large groups of tourists into the hotel, so not quite the romantic break I was expecting from a 4 star. Breakfast was awful, like school canteen. However you can't beat the location and the staff were very nice WHEN you actually got to speak to them.
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Ahmed A. Couples Saudi Arabia, March 27, 2015
Nice stay

Location, price & clean
8
It was very nice stay at the hotel, I enjoyed the stay and I will make the priority #1 in the next visit
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Salamah A. Families with young children Saudi Arabia, March 23, 2015
Spy view and marvelous locations and staff care ..

Very nice hotel I call it center points of shopping and across of hydepark..
9.7
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Karl P. Couples United Kingdom, March 22, 2015
Weekend Escape

Staff, design, comfort
8.3
Really good
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Georgina Y. Couples Cyphrus, March 20, 2015
Great location

Location comfort cleanliness
9.7
Would do it again without thinking
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Firas A. Couples Kuwait, March 18, 2015
wonderful hotel

location service and staff
10
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James M. Couples United Kingdom, March 16, 2015
London Show Break

Situation, Cleanliness,Efficient
9
Very relaxing
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Mark M. Business travelers Malta, March 13, 2015
My first experience at the Cumberland

Location, Location, Location
6
The Cumberland had been recommended to me because of its location. The location is superb in terms of its centrality and proximity to Oxford Street and nearby shopping locations. The first impact on entering was the strong smell and noisy football support deriving from the ground floor restaurant. Hotel staff were cordial. The room, especially the bathroom was disappointing. It was as though the designer had never stayed in a hotel of the same class previously. Most significant was the poorly designed, shoulderless washbasin and even poorer provision for shelf space on which to place wash-bag contents. I am convinced ladies will feel this absence even stronger. The only socket I could find in the bedroom to recharge my iPhone and iPad was in the room's entrance hall at shoe level!
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Misha A. Business travelers Australia, March 11, 2015
Great location

Ambience, location and friendly staff.
8
It's a great hotel to stay as it is near to the meeting places.
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Customer Reviews - The Cumberland – A Marble Arch Hotel, London

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