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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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Area: Hyde Park Number of Rooms: 1019
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 958 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (958)
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Aidan G. Couples United Kingdom, January 1, 2015
Not worth the money

clean, lobby, showers
7
Hotel is a nice hotel not worth the money you pay to stay there rooms are basic nothing but a tv with channels that don't even work. Not very spacious and I expected a lot more for the price.best thing about th hotel is the location next to Marble Arch station on Oxford road
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Kirsty B. Couples United Kingdom, January 1, 2015
Fab Hotel

The room, the staff and the area the hotel was in (on the same street as the shops)
10
The staff at the cumberland were so friendly and made us feel very welcome. Our room was lovley and a nice size, very modern. The hotel is right on Oxford Street, perfect if like me, you like shopping as the shops were a second away. We went for new year to watch the countdown and firework display, and will most definately be doing it again It was the best new year we have had, I'd recommend it to everyone. Glad we chose to stay here it was perfect
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Prasertsak J. Groups Thailand, December 31, 2014
good location on oxford street

shopping, location, convenience
5.7
Overall is on average, room quite small and i got separate building which they didn't have any service to deliver my lugguage. Unbrella and plug adapter are on sell cannot borrow at counter. Breakfast is ok around 3-4 stars standard but price a bit high.
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Daratul A. Families with older children Malaysia, December 30, 2014
ok

location,frendly staff,clean
9
Superb
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Bader A. Families with young children Kuwait, December 30, 2014
rooms were very small

location ,quite and WIFI
6
Rooms were very small , Bad reception staff ,housekeeping can not speak english snd does not clean good
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Yousuf A. Couples Kuwait, December 27, 2014
rest

location
7
The bed was very bad and not comfortable
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Yutgong A. Groups United States of America, December 24, 2014
Ideal location

Location, room comfort, and fast wifi
9.3
The Cumberland was a great stay, it's next door to the subway and you're minutes away from most things you may want to see. Across the street is Hyde Park and if you're a morning person, the park makes for a great jog in the morning and since you're Oxford Street itself, you have ample shopping opportunities nearby, it's a lot like being in Union Square in San Francisco. The room size for a double twin was more than ample compared to that of other hotels I've been in New York and Tokyo but most of all, the rooms were comfortable enough that if you wanted to take a break from your vacation, you could settle back and just enjoy the ambience of the room. I have to admit though, the half shower door threw me off, you would imagine it would make a bigger mess but it doesn't. The size of the bathroom catches you off guard how big it is. There are ample charging outlets in the room, just be sure to bring your converter otherwise there's a 110V plug in the bathroom if you're in a pinch and from the US.
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Minkoo H. Couples South Korea, December 22, 2014
Excellent Location

Location, Food, Shopping
8.3
The hotel is good value for money because the location is perfect.
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Chaminda N. Families with young children Sri Lanka, December 22, 2014
Good Hotel

Location, Service
8
Located at Marble Arch, this large hotel has been recently renovated, provides functional rooms and free WiFi. Breakfast is standard and plentiful. The staff is helpful. A good choice for the traveler on a short &* Long trip to the London city.
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Brian V. Couples United Kingdom, December 22, 2014
Excellent location for Oxford Street shopping

Location, proximity to tube, free wifi
8.7
Excellent location at west-end of Oxford Street, close to Hyde Park. Side door of hotel right next to Marble Arch tube so very convenient for getting around London. Hassle-free unlimited wifi for multiple devices without the need to get codes from reception, etc. was much appreciated. Will use this hotel again.
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Customer Reviews - The Cumberland – A Marble Arch Hotel, London

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