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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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Area: Hyde Park Number of Rooms: 1019
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
868 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (868)
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Fawzia G. Business travelers United Arab Emirates, January 24, 2015
40

Location/ serves// booking
3
Very good
Emad B. Families with young children Kuwait, January 22, 2015
Excellent location close to the market and on the

Excellent location close to the market and on the subway and a bus in central London residence where Recommend
9.3
Excellent location close to the market and on the subway and a bus in central London residence where Recommend
Emad B. Families with young children Kuwait, January 22, 2015
Excellent location close to the market and on the

Excellent location close to the market and on the subway and a bus in central London
9.3
Excellent location close to the market and on the subway and a bus in central London
Nicholas O. Couples Ireland, January 18, 2015
Warm welcome and stay

Location, Staff, & Room were excellent
9
a very pleasent stay was had by me & my wife for our city break and it's location on Oxford street is superb & the staff were top class
Emad B. Families with young children Kuwait, January 16, 2015
Excellent location close to the market and on the

Excellent location close to the market and on the subway and a bus in central London
9
Excellent location close to the market and on the subway and a bus in central London Excellent location close to the market and on the subway and a bus in central London residence where Recommend
Maliza S. Families with older children Malaysia, January 5, 2015
Cumberland the best for me.

location the best
8.7
Well everything was perfect for me.
Tanun T. Couples Thailand, January 4, 2015
The Right Spot

(I) Location (II) Safe (III) Service
8
The hotel locates in the right area. Very convinience to commute by Marble Arch underground station and just next to the Bond Street. We were there for the countdown and still able to walk back to the hotel easily and save. The only point for improvement might be when all the guests have to wait too long for an elevator which less in number compared to the size of the hotel where possibly very crowded.
Sadiq B. Families with older children South Africa, January 4, 2015
Location very good for. London shoppinvisiting

Hotel location good they gave us park facing rooms bathrooms good beds good the pillows were excellent mattresses a little old maybe needing some new ones air heating working very well
6.3
Mohammad M. Couples Kuwait, January 4, 2015
Very good

1- location 2- friendly staff 3- the smell of the lobby
10
Evrything was great and very good except one thing , when i gave the concierge my bag to be sent it tom my room they didnt sent it and i forgot it in the concierge now i left and i am now in my home how can i get my items ?
Md A. Families with young children Malaysia, January 4, 2015
Great location at Oxford Street

Location, value for money for location and executive room
7.7
The cumberland is always my choice if i go to London. However, the politeness of few staffs were not as good as few years ago

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Customer Reviews - The Cumberland – A Marble Arch Hotel, London

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