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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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Area: Hyde Park Number of Rooms: 1019
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

from 938 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (938)
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Rodney P. Couples Australia, June 18, 2015
Ideal location

Staff, location, club lounge
7
Small rooms and breakfast facilities for the prices charged let the hotel down. Was an executive room as well.
Mohammed A. Couples Saudi Arabia, June 10, 2015
It was one of the best hotels I visited in London

Location, staff and general performance of hotel
8.3
I really have enjoyed in the Cymberland , the room was wide and clean , the staff was kindly with good service and the location of hotel is in the best place on London.
Eng K. Couples Malaysia, June 9, 2015
good location,reception good

all sai d above
7.7
Shariffa A. Business travelers Singapore, May 27, 2015
Location, location, location!

.
7.7
Michael H. Couples United Kingdom, May 27, 2015
No Gap at the Cumberland

An upgrade to a junior suite, the Executive Club and its locality
8
Our stay was excellent. No complaints at all. We were in an excecutive room but there was a bonus - we were upgraded to a junior suite.
Mohammed A. Couples Saudi Arabia, May 22, 2015
wonderful place

location and quiet room , services
9.3
Nine days
Rachelle A. Families with older children Philippines, May 22, 2015
Tourist-friendly hotel

Location, Staff, Food
8.7
We booked this hotel twice because its location was very convenient for us, it is just beside the Marble Arch Station and it is near the shopping centers at Oxford street. Since we're a family of five, we got one standard double room for our parents and a triple room for my two siblings and I. The size of the rooms were pretty decent if you don't have huge luggages with you. This goes for the bathroom as well. The rooms were simple with a modern design, beds and pillows were comfortable and most importantly, they were kept clean. We availed of their breakfast and they have a variety of food to choose from. I personally love their pork sausage and mushrooms! They also have a vegetarian menu. The men at the concierge were very accommodating. They attended to every need that their guests have. They gladly assisted guests regarding directions, courier service, airport transfers etc. The Cumberland is a very busy hotel with at least 10 people inquiring about something at the concierge but the guys there were patient enough and still all smiles to answer every inquiry. I recommend this hotel for tourists who wish to explore London.
Rosnah B. Couples Malaysia, May 19, 2015
satisfied

location,cleanliness &staffs
9.3
good upgraded to executive room
Hugrun P. Couples Iceland, May 12, 2015
Location fantastic. Staff helpful

Staff, location and food
8.7
We loved our stay at The Cumberland. The room was though much smaller than we expected.
Li J. Business travelers Taiwan, May 9, 2015
Great location

this place is in perfect location.
7.7
Great location.

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Customer Reviews - The Cumberland – A Marble Arch Hotel, London

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