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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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The Cumberland – A Marble Arch Hotel London - Exterior The Cumberland – A Marble Arch Hotel London - Entrance The Cumberland – A Marble Arch Hotel London - Lobby The Cumberland – A Marble Arch Hotel London - Lobby The Cumberland – A Marble Arch Hotel London - Lobby The Cumberland – A Marble Arch Hotel London - The Club Reception The Cumberland – A Marble Arch Hotel London - The Club Reception The Cumberland – A Marble Arch Hotel London - Smart Room The Cumberland – A Marble Arch Hotel London - Smart Room The Cumberland – A Marble Arch Hotel London - Smart Room The Cumberland – A Marble Arch Hotel London - Guest Room The Cumberland – A Marble Arch Hotel London - Guest Room The Cumberland – A Marble Arch Hotel London - Guest Room The Cumberland – A Marble Arch Hotel London - Guest Room The Cumberland – A Marble Arch Hotel London - Guest Room The Cumberland – A Marble Arch Hotel London - Guest Room
The Cumberland – A Marble Arch Hotel London - Guest Room The Cumberland – A Marble Arch Hotel London - Bathroom The Cumberland – A Marble Arch Hotel London - Bathroom The Cumberland – A Marble Arch Hotel London - The Market The Cumberland – A Marble Arch Hotel London - Carbon Bar The Cumberland – A Marble Arch Hotel London - Carbon Bar The Cumberland – A Marble Arch Hotel London - Carbon Bar The Cumberland – A Marble Arch Hotel London - Executive Club Lounge The Cumberland – A Marble Arch Hotel London - Executive Club Lounge The Cumberland – A Marble Arch Hotel London - Executive Club Lounge The Cumberland – A Marble Arch Hotel London - Executive Club Lounge The Cumberland – A Marble Arch Hotel London - The Brasserie
Area: Hyde Park Number of Rooms: 1019
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
739 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.8
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (739)
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Jennifer D. Solo travelers United Kingdom, September 15, 2014
Great Location

Very comfortable bed, perfect location next to tube station, friendly staff
9.3
Couldn't have been better. A big hotel, but with friendly personal service.
Helen A. Couples United Kingdom, September 15, 2014
London Weekend

Location - we were attending events at Hyde Park and meeting our son in central London.
8.3
Kathryn K. Couples United Kingdom, September 14, 2014
Not a great experience at the Cumberland

Location, location, location
6
Soul-less and unwelcoming with uninterested staff who did not go out of their way to help and smiled rarely. Small bedroom with an ancient bed, although the pillows were comfortable.
Trevor L. Families with older children Australia, September 14, 2014
Never again !!!

Location is the good thing
4
From the very beginning this was by far the worst hotel for service a nd way overpriced for the very small not renovated rooms. We arrived at 4pm and had to wait until 6pm until we got one of our 2 rooms. We were told that the kids couldn't have a room anywhere near us! We had specifically rung and checked before booking. Then waited until 10pm for towels and 2nd room was finally open to use. Ever time you ask the concierge for help they give bad directions. We started to use another hotels concierge for help! After going to the restaurant and thinking we had booked the food to our room we got chased and brought back only to find out it was their fault and didn't even get an apology Service did not exist and the only disappointing aspect of our trip was this hotel do not book!!!!
Jun Z. Couples China, September 8, 2014
It's worth staying here

Location, comfortable and cleaneness of the room, service of reception
10
Very good, and would like to choose this hotel again
Moatasam A. Solo travelers Oman, September 5, 2014
Outstanding hotel

The location, the lobby, free internet
9.3
It was a very pleasant stay. Enjoyed it. Has the best location, in the centre of all main attractions and shopping malls and transports
Adel A. Couples Kuwait, September 1, 2014
Good location

Nice location and good food
10
Rhys B. Couples United Kingdom, August 31, 2014
Excellent

Loved the room, location, relaxed atmosphere
10
Very good will hopefully be returning soon
Saeed A. Solo travelers United Arab Emirates, August 31, 2014
The Cumberland – A Marble Arch Hotel

Nuisance and uncomfortable
3.3
Paul M. Solo travelers United Kingdom, August 30, 2014
:)

location, location, location
8.3
good

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Customer Reviews - The Cumberland – A Marble Arch Hotel, London

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