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The Cumberland – A Marble Arch Hotel

Great Cumberland Place, Hyde Park, London, United Kingdom W1H 7DL (Show on map)

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Area: Hyde Park Number of Rooms: 1019
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
911 reviews

Value for Money
7.5
Location
9.5
Staff Performance
7.9
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.2
All reviews (911)
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Arnajak P. Couples Thailand, April 14, 2015
Good Location, Service.

Location Service Clean
10
Carmen C. Couples United Kingdom, April 12, 2015
Great service

Customer Service, location of hotel,Interior of Hotel
9.7
Got upgraded to a executive room, service very good and a very pleasant experience overall. I will definitely stay again.
Debbie W. Solo travelers United Kingdom, April 12, 2015
Not happy

The company, the location,cleaning staff
7.3
It was basic not as nice as expected will not ever return the meal was not value for money
Yin K. Solo travelers Malaysia, April 11, 2015
Location

Location Cleanliness
8.3
Very good location. Just a stone throw away from Oxford street. Tube station is just a few steps away. Very comfortable room, however the house keeping did not clean my room properly.
Sandra W. Families with older children United Kingdom, April 11, 2015
It was ok

Picked this hotel as wanted a central location at reasonable price for one night.
7.7
Nice reception area. Wouldn't let my teenage daughter sit in lounge area but did serve the food in the lobby instead which wasn't ideal to eat. Rooms were on small side and only had shower facility. Standard of cleanliness was good but as only staying for one night did not use many facilities in hotel.
Abdullah A. Families with young children Kuwait, April 9, 2015
I'm seanyar supervisor team

Location bead room &staf
9.7
Very good
Wong S. Couples Hong Kong, April 3, 2015
Great location

location
7.7
Right next to marble arche where you have access to shopping area just a min away. A 24 hours opening convenient store in front of the hotel. A few good restaurants around. The staffs are also helpful.
Tony W. Solo travelers Indonesia, April 2, 2015
Awesome

Close to shopping centers, clean and comfy. Adjacent to Tube Station.
9.7
Great stay.
Zuhair M. Families with older children Saudi Arabia, March 28, 2015
ARABIC STARTS WITH A

Location, Location, Location
8.3
Was great except that the rooms that were offered to us at the beginning were very very small. we had to pay extra £30 per room. That was not fare. On the internet it did not indicate that rooms were so small.
Keanghuy H. Couples Cambodia, March 28, 2015
Satisfy

Feel very satisfy with service that hotel provide
8

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