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Recent customer comments

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Very good

based on 3576 reviews
  • Hotel Condition/Cleanliness 7.5
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Staff Performance 7.5
  • Value for Money 7.2
  • Food/Dining 6.8

8 Kieran B.
January 09, 2013
Good location but small corner room!
Italian Restaurant
Overall good stay but because it was an internet booking they put us in a tiny corner room which has a very odd shape. One night cant complain!

3.3 Jemy T.
January 05, 2013
Everything sucks there.. The room was old,did not worth our money.. The staff is so unfriendly.. I req a honeymoon room,they decorated it..but theres problem with electricity So we move to another room..we forgot to bring the choclate they gave us, When we ask for the choclate they just didnt gave it back to you.. Ask to move us to a better room they just cant cooperate, They just blow u of even how much money you offer.. Never ever ever going back there!

January 06, 2013
basic room
initially booked the "superior room", arrived to find the room small, totally worn out and shabby. paid $70/night for upgrade to next level room - renovated clean. hotel needs a refurb - carpet worn and smelly, smokers smell comes through the air-con - despite having a smoke-free room. wont stay here again.

9.7 Eva R.
January 11, 2013
Lovely hotel, perfect service, value for money.
very friendly staff
we stayed there 3 nights and were very satisfied with everything. very clean comforrtable room. rich breakfast buffet. the staff is very friendly and helpful. the location is very good. free wifi.

8 Jin C.
January 13, 2013
Good hotel but somewhat difficult to find
Friendly services and
we drove to singapore and as such we had to locate the hotel by gps. it took us a while to find the hotel as the hotel sign itself just says elizabeth hotel (without the 'by far east hospitality), which made us doubt initially if we were at the right hotel. the hotel is situated deeper in mount elizabeth street albeit still walking distance to orchard rd (10-15 mins). we were upgraded to a suite which had a lovely outdoor balcony(though we did not get to enjoy this as it was raining most of the time we were there). the lighting in the room was somewhat dark. one light was not working. the espresso machine in the room was also not working. there were no utensils provided in the room which was a bit of an inconvenience for us. i suspect the housekeeping forgot to replace them. nonetheless, the beds and pillows were extremely comfortable. aside from all the little hiccups, the suite was a real treat for the price we paid. check-in was smooth and the receptionist was really friendly.

8 Henry W.
February 06, 2013
Lovely location
A fairly decent hotel (though not great) that is a tad bit on the pricy side given the age of the place. That being said, it is cheaper than its competitors and is still very near Orchard Road

January 30, 2013
the cheapest price in orchrad area
near orchard
the room is looked and the light is no bright. the food for breakfast is so bad...

7.7 Ahmed A.
Saudi Arabia
July 16, 2013
It was ok for its price and reasonable location
The location is not far from orchard
It was ok for its price and location but singapore people have attitude issue, so if you here for business or just don't come for tourism because it's insanely expensive and no smily face at all!!!

5.7 Oei S.
November 29, 2013
the location near with mount elizabeth hospital
close to shopping areas , airport shuttle available , nice gardens
I was stayed at three night with my family on christmas holiday

7.7 Hjh K.
Brunei Darussalam
April 04, 2013
Will definitely stay here again
excellent location, easy access to Orchard Road, within walking distance to major shopping malls such as Paragon, Takashimaya