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Recent customer comments

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All reviews (3579)

Business travelers (782)

Couples (1087)

Solo travelers (550)

Families with young children (448)

Families with older children (407)

Groups (305)

Very good
7.5
based on 3579 reviews
Hotel Condition/Cleanliness
7.6
Facilities
7.4
Location
8.0
Room Comfort/Standard
7.7
Staff Performance
7.5
Value for Money
7.2
Food/Dining
6.8

8.7 Tan H.
Malaysia
August 26, 2014
Excellent Stay
Great hotel, value for money and excellent customer service
A great experience and the hotel staff are friendly, helpful and would recommend to my friends to stay there.

6.7 Pang L.
Malaysia
February 13, 2015
Friendly staff
Friendly staff, near hospital & Good view

6.3 YIH H.
Malaysia
November 07, 2014
Average hotel
Close-by to Mount Elizabeth hospital, quiet & price
Located nearby mount elizabeth hospital suitable for those who are a medical tourist. For shoppers if you don't mind sweating out a bit carrying your shopping hauls coz is a mild uphill climb to the hotel from the nearest shopping centre. The hotel is located at the end of a dead-end road hence taxi will be a rarity and getting one will be a long wait unless you pay extra charges to get a "on-call" service to your hotel lobby. It will be a hassle regardless.

8 Touch V.
Cambodia
September 01, 2014
Good Hotel and Service
Good Customer, Room Good Condition, Close tol Shoping Center.
That was very nice to stay at this hotel.

7 Martono D.
Indonesia
August 19, 2014
Good location and awesome staff
Kind staff, good location and nice room
overall is very nice. the location is good just 5 mins walk from paragon, the staff are also very kind since she got me an upgrade from standard room to newly renovated room. And the price is also very reasonable ( cheapest 4 star hotel near orchard road )

4.7 Vi V.
United States of America
September 10, 2014
Depends on which room you are getting
We booked the family room with 2 double beds and requested late check-in. They gave us a room on the 2nd floor with a king size bed and a twin size bed. That was the only one room available and they could give us an extra twin size bed without charge. The room was so old and dirty. I felt like I was going back to the 70s. The only one outlet by the table was used for the table lamp so no outlet available for my laptop. So your pick - the table lamp or your laptop. The room was warm as the AC was not working well. We called the technican for help and asked him to move the sofa to accomodate the extra twin size bed. The room was actually too small to put another bed. But guess what, we moved the sofa and found a 3 inches lizard crawling on the wall. I don't have to say more!None and definitely will not go back!!

9.3 eric G.
Indonesia
August 18, 2014
nice and good staff. able to retrieve my lost item
good and honest staffs. nice room. good price
I was staying here for a week or so. At first i took 3 days premier hotel stay. No problem. Good service and quick room service delivery. Staffs smiles a lot which is nice. Then i took another 3 days stay at superior room. Which the cashier guy ashokan said "low low low room". Which makes me laugh. At first i had several difficulties at checking in for the 4th day. But sir ashokan patiently helped me to check in. At the 4th night. I recieved a mail stating tht they willing to upgrade my room from superior to premier for free which is nice. The next day. I got the new key and moved to new room. I was surprised tht its not even a premier room. Its family suite one (the best room available). Im so glad and im planning to stay here in the elizabeth hotel for next few weeks . The elizabeth hotel rocks

7.3 ANDAR S.
Indonesia
January 24, 2015
Best Holiday place for everyone, young and elder
Location, Room Comfort, Value for Money

6 Manh V.
Vietnam
October 10, 2014
ok
ok
ok

7.3 Tony G.
Malaysia
September 25, 2014
Location is very convenient
Clean. Friendly front line, quiet
Very satisfied and would stay again surely