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Very good 7.5
Based on 3654 reviews

Recent customer comments

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Very good

based on 3654 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.3
  • Location 8.0
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.8
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Chan L. from Malaysia
Families with older children
Stayed one night in April 2014
Good overall
Staff, location, value
Stayed here many times. Find the location central with easy stroll to orchard Rd. It is a bit old but gd value
Reviewed May 02, 2014

Shan C. from Singapore
Stayed one night in March 2014
relaxing cozy simple
Good service clean neat
Reviewed May 02, 2014

Richard O. from Australia
Stayed 4 nights in December 2013
Close to shops and MRT
Reviewed May 02, 2014

william W. from Australia
Stayed 7 nights in April 2014
Very Enjoyable
Clean, Premier Room aminities were good, lovely staff.
It was great, would go back there again!!
Reviewed May 01, 2014

Dwianto L. from Indonesia
Stayed 4 nights in March 2014
superb, all of our family stay here for my wedding
Location, comfortable, price
Reviewed April 30, 2014

Nia P. from Indonesia
Families with young children
Stayed 2 nights in April 2014
Centrally located and value for money
Centrally located and value for money
We've stayed at this hotel before but must say that this time it was a bit disappointing. I booked a weekend saver superior room but when I arrived I upgraded to a family room which was supposedly more spacious given the fact that I was traveling with my husband, sister and a baby. The room was spacious indeed (they say 35m2), however, I was expecting to get one of the newly renovated ones (known as premium), instead I received the old version of the room and, ironically, the family rooms were all on the smoking floor. I don't recommend to take this floor if you're traveling with kids as the room still smelled of tobacco. The hair drier didn't work, the bathroom is very small and the mini bar was empty and it didn't work too. I called the staff and they did eventually send up their technician and switched it on. However, initially they gave me the excuse that minibars in all rooms were not working and that if I require to store food in a refrigerator they would do it for me downstairs. That was pretty odd for me. The good thing about this hotel, however, is their excellent location which is just a 2 minutes walk from orchard street/paragon mall. Going to orchard from the hotel was fun, but returning to the hotel and especially if you carry shopping load, that's challenging as you will be walking up a hill in order to reach the hotel. The staff, they're great! Very helpful and friendly. for breakfast selection, you will have the usual egg, baked beans, sausages, cereals, bread, salad, and an Indian/Asian menu that changes daily, but nothing too fancy. Overall, it's value for money.
Reviewed April 28, 2014

Richard N. from United States
Business travelers
Stayed one night in April 2014
Quick and peaceful.
area,staff and price.
Fine. Front desk was great.
Reviewed April 24, 2014

william K. from United States
Business travelers
Stayed 2 nights in April 2014
Good Value and Nice place
Centrally located to everything, nice clean upgraded rooms, and friendly staff.
I would stay there again, nice upgraded rooms and friendly staff. Easy access to other entertainment in town, only negative part is that it is kind of hard to find the hotel. Not much taxi driver goes there at night.
Reviewed April 23, 2014

sam H. from Singapore
Stayed 3 nights in October 2013
love the hotel. just a few minutes walk to town.
food, nightlife and shops
Reviewed April 19, 2014

Amarizah S. from Brunei Darussalam
Stayed 2 nights in April 2014
It has been a relaxing rest
Comfortable room, good location and easy access to the shopping centres, reliable transport, friendly and efficient staff.
Reviewed April 18, 2014