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Recent customer comments

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All reviews (3579)

Business travelers (782)

Couples (1087)

Solo travelers (550)

Families with young children (448)

Families with older children (407)

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Very good
7.5
based on 3579 reviews
Hotel Condition/Cleanliness
7.6
Facilities
7.4
Location
8.0
Room Comfort/Standard
7.7
Staff Performance
7.5
Value for Money
7.2
Food/Dining
6.8

6.3 Margaret T.
Indonesia
June 19, 2013
An overall OK stay
value for money, decent hotel, good location
Overall it was an OK stay for me, not over the top but at the same time not too bad. Hotel room was old but clean. The hotel has newly renovated rooms (i.e.premier rooms) but they fetch a higher rate. It is close to the Mount Elizabeth Hospital and is within a walking distance to the Orchard/Somerset shopping district. If you are looking for a value-for-money hotel in the Orchard area and does not mind too much about the room interior, then this is definitely the place to go.

9.7 Suzanne M.
Singapore
June 19, 2013
Friendly & helpful staff, good location.
Good location for shopping, dining, & medical treatment as well friendly & helpful staffs, clean hotel & grand.
Very good, will come again & keep up the good work.

6.3 Sylvia F.
Indonesia
June 04, 2014
close to hospital and shopping mall
clean room , old design lobby and room
The hotel design kinda old and need to be renovated considering the price not cheap. however, the hotel was very close to shopping mall and medical centre/ hospital.

9 John L.
Malaysia
June 19, 2013
Great value in the heart of Orchard
Value, comfort and cleanliness

8 Peng C.
Malaysia
June 11, 2013
Centrally located, easy access and good hotel
Near shopping area, comfortable stay, clean room
Right choice since coming here for meeting friend and shopping, room a bit small but acceptable, most important is must have a comfortably stay, will be coming back again.

7 Sally G.
Indonesia
June 11, 2013
Great hotel
Great room, friendly staff and clean

7.7 Peter H.
United States of America
June 11, 2013
Friendly and convenient
Friendly, safe, convenient, and relaxing

8 Toni S.
Indonesia
June 14, 2013
nice stay
shop, friendly staff and clean room

7 ANTUAN C.
Indonesia
June 15, 2013
Nicde hotel, good location
Location, room, clean
Was great, nice place and near to walk around

9.3 STEFANNIE L.
Indonesia
June 17, 2013
I upgraded my room to superior it was nice!
FREE MINIBAR! because i upgraded my room
I paid for for an upgrade but didnt get a shuttle service for the airport.. because they said it was the hotel policy to only give the shuttle service to guests who are staying 2 days or more...